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About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
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Forum Posts

Server error myarchicad

Trying to register for an educational license and getting a server error as per screenshot below. have tried chrome and safari. Is it a me issue or a website issue?

ryanmc by Newcomer
  • 1 replies

Resolved! license key does not exist , emergency license does not work.. .

         Hello I currently run into an issue with license key! What a nightmare. Please could someone advise? When I open archicad it says I don't have any license, even if I am logged in under a correct email. The license is showing turned on on the...

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cocoloco by Enthusiast
  • 12 replies

Sign in required with no way to sign in.

I have a new computer and loaded 26 with all of the latest updates. License is current and loaded onto the computer and showing as active. Every time I open ArchiCad I get the message as seen in the attached screen shot. The bold sign in text in the ...

server connection not possible on mac

Hi. I can not connect to the graphisoft login page on my mac. It says Connection with server is not possible. I tried other browsers as well. Same problem. Please help asap. Thank you

Reauthentication Strikes again... in just months!

I'm starting a new thread here because:a) this is a new instance of this occurrence, andb) there has been "no" resolution or explanation from Graphisoft on the original thread as to why perpetual license owners are subject to having our software rele...

Screenshot 2023-03-06 at 4.53.02 PM.jpg

Changing my GSID password to 1234 to avoid the Kill Switch

I can't find the post about the forced use of GSID for the software that I pay yearly to access but I was greeted today with this:   Only 16 days to authenticate so as a "savvy computer user and moderator" I open my password manager to copy/paste the...

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Unable to delete old Graphisoft ID

I'm having trouble deleting an old Graphisoft ID that is linked to my personal email address. When I try to delete the account it tells me that I can't because I am the contract admin for the Company. I am the only member of the company and I can't d...

Nik by Booster
  • 3 replies

GS ID Authentication

I was just presented with this dialog. I chose "not" to reauthenticate just to see if it would launch. It appears to launch...[EDIT]After looking that the dialog box closer, it does in fact state that Archicad will not be available in 30 days if not ...

Screen Shot 2022-11-19 at 1.17.39 PM.jpg

Key upload counter

Hi, how can I reset "Key upload counter" in Company GSID, in Licence pool table? Or is possible to change option "Key upload counter - allowed" from "unlimited" to some number? Thanks a lot.

Adamec by Newcomer
  • 0 replies

License authentication

Hi! I have a problem in licensing my Archicad. I have a GSID and a license pool in which there are a few one year licenses. Couple of those have gone old and now I have bought completely new one with different protection key. Now I don't know how to ...

TP1 by Newcomer
  • 0 replies

"Sign in" button don't work, at GS License Manager Tool

Hi,I have a problem regarding moving our license server to a Windows server 2019.When i try to login at License Manager Tool, the "Sign in" button wont work.Any thoughts what i could be, all other buttons are working.I have tried to reinstall the sof...

Can't Connect to Server- MacOS Monterey V.12.2

HI, I am trying to login to But error pops up that Can't Connect to server. I am using Macbook Pro with MacOS Monterey v. 12.2. The following steps are what i did so far but still fails to connect to server: -turn off fir...

Cannot login to MyArchicad

Hi there, I've been trying to access the MyArchicad page to get the serial number of my educational license. When the page opens, i click the "login" button, log in using my credentials, and the page returns to the MyArchicad page, apparentelly witho...

Sign in page blank

Hi! I can't log in at the Graphicsoft login page on my software. It only shows a blank page. I tried to follow this tutorial, but with no success. I'm using Windows 10 on latest build. Archicad Solo 25. Any ideas? It's not antivirus, firewall...