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Setup & License forum
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Forum Posts

AC 25 Mac installation messes up Codemeter

Yesterday I installed AC 25 INT on a Mac 10.15.7 Catalina and Codemeter stopped working for all versions. After an hour or two of checking with the local dealer, reinstalling Codemeter and License Manager, and restarts, things started working again. ...

Ignacio by Advisor
  • 3426 Views
  • 8 replies
  • 0 likes

Uninstall old AC versions

Am trying to get a bit more disk space. When attempting to uninstall V19, 20 & 21 I get a message that indicates the Java Runtime is not the correct program to uninstall. Dialogue box takes me to a site where I can download the correct version. Do i ...

Archicad 25 INT install error

Hi, I am trying to install the latest AC 25 INT but running into some technical issues I cannot troubleshoot myself. Whne running the install I get the VCRedist 2019 error (see attached). I downloaded the following file from MS website (assuming this...

jakubc7 by Advocate
  • 3253 Views
  • 2 replies
  • 1 likes

Can't get education serial number

When I go into https://myarchicad.graphisoft.com/PROFILE/ it says "No serial number has been issued yet, please wait for our response This language version is not supported in the current country, so the license cannot be renewed. To change your Arch...

Anonymous by Not applicable
  • 1760 Views
  • 4 replies
  • 0 likes

Resolved! inviting someone to company pool issue

i seem to be having a lot of trouble adding someone to my company pool. The email address is a graphisoft ID account. I keep getting a error message pop up and can't for the life of me work out why

tomyg by Booster
  • 2198 Views
  • 5 replies
  • 1 likes

Archicad First timer

Such a things as software localisation suppose to be done by local distributors (who selling and promoting ArchiCAD in given area). Sometimes it's a part of Graphisoft - like Graphisoft USA, Graphisoft Japan, Graphisoft UK. So, they must to develop t...