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AC26 freezes when trying to import schemas configuration files

Huaralsheep
Contributor

Archicad 26 freezes in the window "Import Scheme" (XML files) such as: Tool Schemes, Workspace Schemes, Command Layout Schemes, forcing me to close AC26.

2 REPLIES 2

Benjamin Dani
Graphisoft
Graphisoft

Hello,

 

Thank you for sharing your experience and I'm sorry to hear about the issue!

 

Were the schemes created in an earlier Archicad version?

If yes I would suggest trying the following method and see if it solves the issue.

The workflow to convert XML schemas between versions is to:
- open a plan in the version where the scheme was created
- import the scheme
- save the file
- open the file in the required Archicad version
- export the schemes.

 

I hope this helps you deal with the problem. 
If it is not relevant I advise reaching out to your local support with a detail description about the issue.

Kind regards,

Dani Benjamin
Technical Support Engineer

Thanks for answering, the problem arises when I press the "import" button, it freezes, I don't even have a chance to search the folders on my PC. I will contact the local technical service. Thanks.

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