2020-08-11
11:56 AM
- last edited on
2022-09-28
01:17 PM
by
Oleksandra Vakariuk
2023-02-09 02:23 AM
I have exactly the same proplem. We did have ESET - so we un-installed it, but the issue (won't copy text to clipboard in Archicad) came back.
I've spent hours with very helpful ESET help desk trying to find the issue, and what happened was if we changed a settign on ESET , the 'copy text' issue goes away for a period (for an hour or a day ) only to turn up again.
I wonder if this is the same for other ESET uses - that it seemed like a fix initially to turn off 'Secure Browser Protection' in ESET, only for the problem to return.
I wonder if ESET is not actually the problem.
Can Archicad please comment on what they are doing to addess this? It is the only program I use that has a problem copying text to the clipboard. Pretty frustraiting.
2023-02-15 11:11 PM
I have had this issue for years and in the past a restart of the computer (not just Archicad) has solved it, for hours or often days. But now it is permanent. It is only within the view window, copying and pasting in folders or layouts in the navigator pane works fine. I have tried the ESET disabling without success. I hope there is a solution some time soon!
2023-02-16 08:18 AM
For me it has been an issue since ac25 till ac 26. In fairness, a gentleman offered help by tring to check the issue but i failed to finish the test. Still, with clean install of windows 10/11, first install is ac 26 and still the same issue. Disable windows protection and still the same issue.
The way to is... train yourself so that you don't see this as bug but an feature.
2023-02-21 04:52 PM - edited 2023-02-21 08:39 PM
Hi. I'm an IT guy and I was tasked with solving a copy problem (not working clipboard) in AC 24. After analyzing ESET Internet Security, it seems to me that this is an issue related to online banking. In the advanced settings of online banking protection - turn off with the slider. I think this is ESET's protection against substitution of bank account numbers. It helped me on the AC 24 version on 4 computers.
2023-02-21 05:00 PM
Brawo Marcin!
2023-02-21 09:01 PM
Thanks for that reply Pawel. Unfortunately turning off 'Banking & Payment protection' made no difference for me.