Printing Errors from PDF - ArchiCAD 20

[Thomas Allan Palmer]

Text is collapsing on itself when printing PDFs with Acrobat. (see attached). On screen it looks fine.

If printed with Preview on a Mac it's fine.

Same thing was happening with ArchiCAD 18.

[Laszlo Nagy]

So let me just clarify this: you are saving these PDFs from ARCHICAD 20, right?
And then when you try to print these PDF, the text is collapsed on itself in the printed output?

[Anonymous]

I believe this is a known issue due to the changes made to the PDF Engine within ARCHICAD 18 on Mac.

To solve the issue I would recommend trying out the three solutions posted onto our HelpCentre below.

http://helpcenter.graphisoft.com/troubleshooting/import-export/pdf/#Texts_collapse_after_printing_PD...

[David Maudlin]

Thomas:

When I have had this problem (typically when printing a rotated sheet), in Acrobat Reader > Print... > Advanced (Advanced Print Setup) > enable Print As Image.

David

[Thomas Allan Palmer]

Ok, This is not going to be nice.

I just publish pdfs in ArchiCAD. I will send these to contractors, client, colleagues etc. Do I know what printer or plotter they have?

If I can't send clients / contractors a "open I can see" drawing set. All of ArchiCads power is lost. Print as image is crap. Resolution is well beyond vector standards. Do I have to print a set and courier like the old days?

I can almost smell the aroma of the blueprinting days.

I'm not mad, just wondering what's going on.

[Thomas Allan Palmer]

Thanks for the comments. So far this is what I have found:

Plot/Print to PDF using Publisher in ArchiCAD 20. (On a Macbook Pro).

Print to Canon (from Mac) Acrobat Pro: collapsed text
Print to Fujixerox (from Mac) Acrobat Pro: collapsed text
Print to Sharp (from Mac) Acrobat Pro: everything ok
Print to Canon (from Mac) Preview: everything ok
Print to Fujixerox (from Mac) Preview: everything ok
Print to Fujixerox (from PC) Acrobat Reader: everything ok
Print to Canon (from PC) Acrobat Reader: everything ok

[Katalin Borszeki]

Hi, Do you have the latest update installed (3016)?
Do I understand it right that you are saving a PDF from the File/Print dialogue?
Your description is a bit hard to decipher, because when you are saving a PDF, the actual printer (Canon, Fujixerox, etc) does not play a part..I am attaching a screenshot and please specify your method with a screenshot as well.
I have tried to print a PDF from the File/print and also from the Publisher and both PDF-s worked fine...so looking forward to your clarification!

[Anonymous]

I have had this problem for a long time. Think it even went back to 18. I always print from Preview on the Mac, don't trust Acrobat. There are other things I like about viewing and navigating in Preview. I do send files out to clients, engineers, contractors, and I know there's a risk. I always ask if there are any problems. Pretty weird spot to be in. Never got negative feedback. Service bureaus had no trouble. I figured maybe it was a combination of Acrobat and my Epson printer.
I stumbled on this post cause I have another problem. The file type selector is greyed out in the publishing panel, and all I can get is PDF. I figure there's a toggle somewhere but can't figure it out. In publishing properties I have it set to save PDF, but even there the only alternative is BMX hyper-model?

[Thomas Allan Palmer]

Hi Katalin,

I'm using the publisher to create the PDFs. (see attached)
Running ArchiCAD 20: 3016 Full Intl MacBook Pro

ArchiCAD 19 is printing fine.

ArchiCAD 18 had the same problem until is changed some of the root settings as explained on your technical posts.

[Katalin Borszeki]

Hi Thomas, okay, so now I understand. You are publishing the PDF from AC and depending on what you print it to, the text collapses on the actual physical print.
I tried to reproduce this again from the publisher and the PDF-s look fine both in Acrobat and in Preview. AS long as the PDF-s are fine on screen, this seems that the problem is not on our end. The on screen results are fine for you in both Preview and Acrobat as well? TX, k