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Twinmotion Direct link not working nor showing up



I'm having issues with the direct link between Archicad 24 and twinmotion 2021.1.4. I install the plugin and it even appears in Archicad when I look in "Window - Palette - Datasmith" but when I click on it nothing happens. 
I checked on my colleague's computer and it seems that she has more files installed than me altough we did the same installation process. I tried re installing both twinmotion and the plugin but nothing seems to work. Does someone have an answer to this ?

Thanks a lot! 


Marek Mecir

I have similar issue - after instalation the plug in I cant see it in Archicad windows/palette...


What does your Addon Manager show?

Note: this image is from version 20, but yours should be similar.

And it is for the 'Direct Link' add-on, not the 'Datasmith' add-on.





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Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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