Installation & update
About program installation and update, hardware, operating systems, setup, etc.

26 version not running or win10

Mesvasilii
Participant

Good day. After uninstalling 25 archicad and installing version 26, I can't run it. The error bug reports takes off. Tell me where to look at the logs, and understand what he does not like

6 REPLIES 6
Lingwisyer
Guru

OS?

Computer specs?

AC22-23 AUS 7000Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win10 | R5 2600 | 16GB | GTX1660 

Mesvasilii_0-1676651402889.png

Mesvasilii_1-1676651462353.pngMesvasilii_2-1676651584974.png

 

Mesvasilii
Participant

Where can I find the program launch error log?

Will there be any news on my mistake? 

Maybe the fastest way for you to solve this would be to contact your  local reseller with the issue and ask for their help. If they cannot help you, they will contact Graphisoft HQ.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

As a community administrator, can you tell me where the installation and startup log files are stored? How can I write to technical support to find out about the solution to my problem? Or do I need to contact the representative office who issued the repression?