Installation & update
About program installation and update, hardware, operating systems, setup, etc.

ArchiCAD Help shows blank page

Anonymous
Not applicable
Is there a way to reach a readable AC Help ? I cannot find it.
9 REPLIES 9
Erika Epstein
Booster
With AC open go to Help menu and open the AC help.
Or is there a problem when you do this?
Have you tried pasting the address that comes up in your browser into a different browser?
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"
Anonymous
Not applicable
check the online help.
Srinivas
Booster
If you are on windows, Internet explorer might have blocked running content with Active X controls, usually it displays the warning message just below the address bar of the browser, select it and allow the blocked content to run.
ArchiCAD Services
ArchiCAD since v9 to latest
iMac, Windows 10
Anonymous
Not applicable
Thank you all. I'm right on it.
Anonymous
Not applicable
Erika wrote:
With AC open go to Help menu and open the AC help.
Or is there a problem when you do this?
Have you tried pasting the address that comes up in your browser into a different browser?
Hi Erika, thank you again for your help. Indeed I've tried all that and it isn't working.
Anonymous
Not applicable
Master wrote:
check the online help.
Thank you Master,Hurray this worked!!
Anonymous
Not applicable
Srinivas wrote:
If you are on windows, Internet explorer might have blocked running content with Active X controls, usually it displays the warning message just below the address bar of the browser, select it and allow the blocked content to run.
Thank you Srinivas, I know that somehow my browser(google chrome) is blocking the Help site but no warning is posted and there is no indication for any unblocking enabler.Enigma for me yet to be solved.
Karl Ottenstein
Moderator
Hagith wrote:
somehow my browser(google chrome) is blocking the Help site
Chrome cannot be used with the built-in help. See:
http://archicad-talk.graphisoft.com/viewtopic.php?t=32648

You'll have to set your default browser to IE or Firefox.
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Anonymous
Not applicable
Karl wrote:
Hagith wrote:
somehow my browser(google chrome) is blocking the Help site
Chrome cannot be used with the built-in help. See:
http://archicad-talk.graphisoft.com/viewtopic.php?t=32648

You'll have to set your default browser to IE or Firefox.
I see. Thanks