BIM Coordinator Program (INT) April 22, 2024
Find the next step in your career as a Graphisoft Certified BIM Coordinator!
Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 19 installation cannot be started

Anonymous
Not applicable
My Archicad 19 installation gives me the following error message:

Installation cannot be started. Please check the installation files.

I've tried to disable AVG antivirus and reinstalled java but that did not solve the problem.

Does anyone know a fix for this problem?

I'm running windows 10 on a Lenovo Y510P laptop
16GB ram
Core i7 4700MQ
NVIDIA GeForce GT 775M SLI
4 REPLIES 4
Laszlo Nagy
Community Admin
Community Admin
Sometimes there is a download error. You can try downloading the file again and see if that works.
Also make sure you have administrator rights when installing ARCHICAD.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Jeff Kogut
Booster
I've been running Java 8 update 40 in order to maintain backward compatibility with detail markers originally placed in .pln files started in 17 or earlier.

I installed the update and I thought I was in the same boat as Mskov with the latest 5005 update. But the ArchiCAD splash screen came up after about 5 minutes. And then the clue - a Java prompt. I installed the latest Java and rebooted. Now it works as normal.
AC19-23 | Win10 Pro | i7-8700K | Quadro P600 | 500gb 960 EVO M2 | Dual 28" 4k Samsung U28E590
Anonymous
Not applicable
Hello. New here.

I just got my archicad 19 licence and I have the exact same error. Does someone have a solution for this?

I have tried:

Redownloading
Updating java(also using a older version of java, JRE 8 build 45)
Disabling firewall/antivirus
"Run as administrator"
Windows is updated to the latest.

Extra info:
Fresh windows 10 install
PC is a HP zbook 17 G2


Any ideas?
Laszlo Nagy
Community Admin
Community Admin
It could also be that some software pre-installed with Windows by the hardware vendor is blocking access to some folders the ARCHICAD installation wants to access. In your case you should look at programs installed by HP.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Learn and get certified!