Archicad crasehs when saving to pdf

[Anonymous]

Hello.

I have been using archicad 13 for about 9 months and i am very satisfied of it. I have done several projects and dozends of pdfs saving marquees to pdfs.

Now suddendly when i try to save to pdf archicad crashes.
The same problem occurs with archicad 11.
I have tried unistaling both archicad 11 and 13 an reinstalling them but the problem remains.

This is a very importan problem for me because saving to pdf's is the outcome of my work.

Thank you in advance.!

[Anonymous]

I followed the instructions to replace JackX folder.
Now Archicad will not open.
Only a dialog box reopens every time I hit any button.
Any suggestion?

Thanks,
Jef

[Anonymous]

dear gkmethy

I also replaced the JackX folder a month or two ago and have been able to PDF well since then. All was going okay until a few days ago when, although my AC 12 opens okay, after a few commands it either freezes and/or says that the protection key cannot be found (or some such thing) i cannot work at all and am desperate to get some work out. I have tried inserting the key in alternate USB slots but nothing helps. On small files i can maybe do about 5-10 commands and save and in this way get to PDF'ing but on large files I cannot even finish one command before I have to force quit.

Should I replace the old/archived JackX folder? But then what would I do to PDF?

Problems abound! pls help.

Thanks
Moji

[Anonymous]

As a Temporary solution, I do a screen save (shift+command+4) to make .png file. You can then open and convert to .pdf.

But I still need to fix this pdf issue.

Jef