Broken PC - problem with license
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‎2022-01-12 11:54 AM
Hello.
My PC got broken, I'm not able to unload license because of that.
Where can I get help? reseller that I bought program from is not active anymore.
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‎2022-01-12 01:31 PM
Contact support at your local Graphisoft office.

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‎2022-01-15 08:30 AM
If your original distributor is no longer active, there will hopefully be another in your local area that you can contact.
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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‎2022-01-20 01:58 PM
Hello,
Thank you very much for the report and I'm very sorry for the issue!
I'm wondering if you have solved the issue?
If not, could you please let me know the number of the software license (SW0000...) that got stuck in the machine?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT