Bug when displacing reference

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2020-11-26 10:19 AM
‎2020-11-26
10:19 AM
Mac OSX 13.6.6 | AC 27 INT 5003 FULL
Labels:
- Labels:
-
Performance
3 REPLIES 3

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2020-11-30 10:21 PM
‎2020-11-30
10:21 PM
Dear Achille,
Thank you for your report and I am very sorry about the issue!
I'm wondering if this happens to all of your projects, or with a/some specific projects only? When it happened, was there any external screen attached?
Furthermore, could you share a short video/gif of the issue for better understanding?
Thank you very much!
Best regards,
Minh
Thank you for your report and I am very sorry about the issue!
I'm wondering if this happens to all of your projects, or with a/some specific projects only? When it happened, was there any external screen attached?
Furthermore, could you share a short video/gif of the issue for better understanding?
Thank you very much!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2020-12-02 08:03 AM
‎2020-12-02
08:03 AM
Hi Minh,
This happens to all projects, and I have a second screen attached to my Mac
Sending a short video capture
This happens to all projects, and I have a second screen attached to my Mac
Sending a short video capture
Mac OSX 13.6.6 | AC 27 INT 5003 FULL

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎2020-12-02 03:22 PM
‎2020-12-02
03:22 PM
Hi Achille,
Thank you very much for the short video, it's very helpful to us! I found that this is a known issue in our database, unfortunately, it did not receive much attention due to the lack of reports. We will bring it to the developers to ask for a fix.
Unfortunately, there is no workaround in this case, other than to avoid panning/zooming when Displace function is activated.
Thank you once again for your report! If you have any further questions, feel free to ask me again!
Best regards,
Minh
Thank you very much for the short video, it's very helpful to us! I found that this is a known issue in our database, unfortunately, it did not receive much attention due to the lack of reports. We will bring it to the developers to ask for a fix.
Unfortunately, there is no workaround in this case, other than to avoid panning/zooming when Displace function is activated.
Thank you once again for your report! If you have any further questions, feel free to ask me again!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT