No, it sounds like an operating system error.
It looks like you are not using a standard Windows OS?
That could be the cause of the problem.
Archicad is only tested on Windows and MAC OS as far as I know.
Barry.
One of the forum moderators.
Versions 6.5 to 26
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11