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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Problems with Add-ons after Win10 anniversary update (AC19)

Anonymous
Not applicable
I'm running Archicad 19. After forced anniversary update for Windows 10, some add-ons stopped working. Actually, only those that enable importing and exporting models from File menu. Most importantly, it's the Cinema4D export plugin. The C4d export option is simply not available from the SaveAs menu. I tried to uninstall, but nothing was in Programs and features regarding the add-on. Then I tried to install the C4D plugin, but the installer quit saying that the add-on is already installed in Program Files Graphisoft folder, which is not. I did a clean reinstall of Archicad, but I still couldn't install the add-ons. It still says it already installed. The exact same thing is happening with Rhino plugins. Could it be that something in Registry is broken? What?

Please help. I'm in all kinds of deadline problems by now.

Thanks,
Cheers,
Estu

EDIT:
I managed to solve the problem with Rhino add-on by manually copying the files of the add-on. Maybe somebody could provide a quick fix and upload the Cinema4D add-on files?

EDIT2; I just managed to find the uninstall.exe inside Uninstall.C4D folder within Archicad 19 main folder. I ran it, and it uninstalled, and then I reinstalled the plugin successfully. Now the C4D option is there from Save As menu. However, for the other add-on there was no uninstall folder. So I can't fix that one.
1 REPLY 1
Katalin Borszeki
Graphisoft
Graphisoft
Hi Estugarda. The remaining add-on can only be uninstalled manually. There is no uninstaller for that one!
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

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