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Stair settings error message

Scott Bulmer
Booster
I'm having trouble with the attached stair, and I don't know why. I would sincerely appreciate it if someone could please tell me what I'm missing? The stair returns an error message with solid risers, but OK with open risers. Nothing else changes. Thanks.
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
4 REPLIES 4
Scott Bulmer
Booster
Part 2 attachment.
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
Laszlo Nagy
Community Admin
Community Admin
Just a guess: try to move the riser a bit further away for the innen corner where the stair turns.
Maybe one of them is too close which causes StairMaker not to be able to generate the 3D body.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Scott Bulmer
Booster
Laszlo wrote:
try to move the riser a bit further away for the innen corner where the stair turns
Thanks Laszlo, I had tried that a few times using different dimensions without luck. Also, why would the stair properly build with the open riser selection, and not with the solid riser selection when no other parameters are changed? Thanks again.
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
Scott Bulmer
Booster
Graphisoft wrote:
R&D has acknowledged this as a bug and added it to their bug database.
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.