Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Support Package?

Anonymous
Not applicable
Has anyone gotten this option when a send and receive failed? I went through the steps but now I don't know how to use it.
1 REPLY 1
Laszlo Nagy
Community Admin
Community Admin
It says that you normally need to do this when a Tech Support person asks you to do it.
In that case I suppose that you save the Support Package and then send it to the support person.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27