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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Forum Posts

Bug in v.19

While having a rendered picture open in a tab and quitting Archicad I first get a popup window for saving the file (if the file was not saved in it's last state). Until here everything is ok. But after I click the button for saving, another popup com...

Miha_M by Advisor
  • 2465 Views
  • 3 replies
  • 0 likes

AC19 installation error

I've installed AC19 on three of our computers. At the completion of each installation, AC19 has come up with the following error message: 'During installation one or more files could not be accessed' It does not seem to affect the operation of AC19 (...

KeesW by Advocate
  • 5670 Views
  • 7 replies
  • 0 likes

Object reference points askew

All of the model objects reference points and lines are misaligned in 3D. All is fine in section, elevation, and plan view. All camera views and occurs on all objects. Any ideas what might have caused this?

capture-20150804-084351.png

18 or 19 ?

Hi all, We are upgrading and find it hard to choose between 18 or 19. We have have our computers including late 2011 iMac, late 2009 iMac 2009 Mac Mini's.(ssd + 8G ram) Is that something that support 19 running smoothly? or do we just go for 18? Many...

shute by Newcomer
  • 3615 Views
  • 6 replies
  • 0 likes

Need Dongle in Seattle Area

Help! I managed to leave my dongle behind, so find myself dongle-less in Seattle. I have work that needs to be done ASAP - what is the most expeditious way of obtaining a dongle? I'm in Bellevue, WA, but will travel if necessary. Can a temp dongle be...

DennisG by Participant
  • 1607 Views
  • 0 replies
  • 0 likes

Install ArchiCad 12 on Windows 8.1 64

Will get v 19 in the future. In the meantime, I am hoping to find a way to install my Commercial version of AC 12 on my new computer which has Core i7 CPU, 16 GB RAM, 2 GB nVidia graphics, Windows 8.1 64 bit. Can only get as far as the Install screen...

Anonymous by Not applicable
  • 4128 Views
  • 2 replies
  • 0 likes

OS X Yosemite & Logitech mouse

My quite young Logitech Performance MX (wireless) mouse has started misbehaving and I'm not sure if it's a hardware or software fault. It's not AC specific with the same thing manifesting in other apps and the OS X desktop. The problem I'm seeing is ...

Windows 10 - lag when selecting and no double-click

After updating to Windows 10 my system works just as before except for Archicad 18 (FIN, r6000). a) When selecting an object in the viewport, there is a 4-10 second pause of Arhicad being unresponsive. b) I can click and right-click the Contents wind...

pejotu by Participant
  • 1646 Views
  • 1 replies
  • 0 likes