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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Forum Posts

Installed ArchiCAD 12...Error message upon opening

I just downloaded ArchiCAD 12 using BitTorrent and it opened ArchiCAD and finished installing. Now when I go to open ArchiCAD it gives me this error message, "This application has failed to start because GSRoot.dll was not found. Re-installing the ap...

Anonymous by Not applicable
  • 3497 Views
  • 1 replies
  • 0 likes

Mac OSX 10.5.8 (Leopard) and ArchiCAD 9 compatibility

Hello, I'm trying to install ArchiCAD 9 on MacBook Pro Leopard 10.5.8. After I run the installer, and agree to terms and conditions, I'm getting stuck at the point where I need to specify the destination directory. No matter what I do or what I selec...

Anonymous by Not applicable
  • 8316 Views
  • 2 replies
  • 0 likes

New Mac Pro

Hello everybody. We just got our new A/C 13, and now have to upgrade the computer system I am looking at a Mac Pro with the dual quad processors. It comes standard with the following: Two 2.26GHz Quad-Core Intel Xeon processors Apple 6GB 1066MHz DDR3...

Anonymous by Not applicable
  • 3355 Views
  • 3 replies
  • 0 likes

AC13 Loaded Successfully NOT...

I went through the process of downloading the upgrade version of AC13 from my current AC12. 13 is not recognizing my hardware protection key which it was suppose to do during the download. I can still open my AC12 files but get the attached message t...

DaveOlufs by Participant
  • 8646 Views
  • 10 replies
  • 0 likes

Archicad 10 on new Imac - won't load

I've just got the new 21.5 inch Imac - very nice, but I can't load AC10. The first dialgoue box opens after inserting the disk, and that's it. The text is greyed out, and the blue activity disk whirs round endlessly, but nothing happens and I have to...

Anonymous by Not applicable
  • 4095 Views
  • 4 replies
  • 0 likes

ArchiCAD 13 - problem with Pens and Colors

I have been using ArchiCAD 13 for a week or so. Every time I open Pens and Colors, and edit a color, the color box goes to the back and when I OK or Cancel Pens and Colors, the whole menu at the top of the screen is disabled. I have to quit and come ...

Anonymous by Not applicable
  • 3666 Views
  • 5 replies
  • 0 likes

mouse pan/zoom not working in A11

my mouse pan/zoom facility is not working in archicad 11 (update 1159) althuogh it is working in every other program perfectly. is there a way of turning it on off, it will only scroll. in autocad there was the variable of intellizoom, maybe there is...

Anonymous by Not applicable
  • 3135 Views
  • 1 replies
  • 0 likes

AC13 Crash on Xref DWG

ArchiCAD 13 crashes on opening or attaching xref, have tried different translators and new & reset, has anybody else experienced this. Do I need to reinstall 12 to continue working with consultants and colleagues files? Scott Boyd Turner AC13 AUS, Wi...

Anonymous by Not applicable
  • 3288 Views
  • 4 replies
  • 0 likes

.bpn to the rescue.

For all the complaining I do, I thought I'd throw in a compliment to G.S. crew. I had just done a save, then a save-as and closed. My normal duplicity B.U. routine. Went to reopen the first saved file and NON of the changes where there for the last f...

Anonymous by Not applicable
  • 10978 Views
  • 7 replies
  • 0 likes

BUG? 3D window larger than physical screen size crashes AC13

Try this experiment: In the 3D Window Settings, increase the size of the 3D window so that it is just a little bigger in one or both dimensions than your monitor and try to project something simple (a wall or something) See if you get this dreaded er...

Chazz by Enthusiast
  • 5962 Views
  • 7 replies
  • 0 likes