Installation & update
About program installation and update, hardware, operating systems, setup, etc.

installation of the last hotfix NED for AC15 ---:(

Anonymous
Not applicable
Hello

i recently updated AC15 with the last AC15 - hotfix( dutch version) NED
After the insteallation the installotion -box indicated to click finish

When starting AC15 the following appears( see below):
AC15 cannot atart because....
possible solutions: hotfix failed to install, you have serveral version of AC some of them not hotfixed


I still had AC 13 en AC 14 installed, ac14 was uninstalled, but the warning keeps reapaering.

When the warning sifgn is clicked away AC 15 start up
=> how can i be shure the hotfix was properly installed
=> how can I resolve the problem, so the warning sign doesn't appear

Has any had the same problem

regards
mathias


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2 REPLIES 2
Anonymous
Not applicable
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
Hi Mathias,

we have an other wiki article which describes the cause and the solution of this issue as well: http://archicadwiki.com/Bugs/HotfixInstallWarningMessage
Katalin Takacs