The pan function does not work, and orbit does not work in 3D.

[LeeJaeYoung]

Sometimes the mouse doesn't work.
The pan function does not work, and orbit does not work in 3D.
What have I done wrong?
Turning it off and back on is my only solution.

[Mahmoud Qenawi]

Which way you use to orbit?

You have 4 ways:

1) pressing the middle mouse button &shift.

2) selecting orbit icon in the quick options bar.

3) choosing orbit from right click context.

4) choose orbit from view menu.

All of them don't work?

[LeeJaeYoung]

Not only in archicad, but in autocad that is turned on. If something goes wrong, I'll test it out.
thank you

[LeeJaeYoung]

1) no

2)

3) Orbit doesn't work no matter how much I move

4) no

Is there any way to lock it in archicad?