basicStairTread_m.gsm error
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‎2019-07-11 05:52 PM
It's my first post here so I'm sorry if it's in the wrong sub.
I'm having a problem with a file that my 3D model and sections are very slow and I really need some help.
From my Report we have many problems with some stairs, that reads the following (in portuguese):
Arestas insuficientes na geratriz.
na linha 407 no 3D script do arquivo basicStairTread_m.gsm. (Piso Esc. - 322)
Valor Y negativo na polyline.
na linha 407 no 3D script do arquivo basicStairTread_m.gsm. (Piso Esc. - 322)
O item de biblioteca não foi convertido corretamente (Piso Esc. - 322)
"Translating" it says something like this:
on line 407 in the 3D script of the basicStairTread_m.gsm file. (Floor Stair. - 322)
Y negative value in polyline.
on line 407 in the 3D script of the basicStairTread_m.gsm file. (Floor Stair. - 322)
The library item was not converted correctly (Floor Stair - 322)
And it goes on an on, probably repeating every single stair we have in the building that's in and out of modules.
I was wondering if anyone had the same problem and how you managed to fix it.
We found the GDL basicStairTread_m.gsm library, and the line 407 Y item has something to do with an ON/OFF action, or something that gives positive or negative value results. I'm sorry if I can't be more technical and specific about it but I'm not fluent in GDL

If needed I can provide screen shots.
Ps.: Archicad 22 file.
Thank you!!

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‎2019-07-12 03:11 AM
Ling.
AC22-28 AUS 3110 | Help Those Help You - Add a Signature |
Self-taught, bend it till it breaks | Creating a Thread |
Win11 | i9 10850K | 64GB | RX6600 | Win11 | R5 2600 | 16GB | GTX1660 |
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‎2019-07-15 10:42 PM
About the type of tread I'm using Tread 22 on all of my stairs, not Built-In Tread.
And about thickness, I'm not using Finish in most of my stair. Only 2 have Finish on the tread and riser, which is set like this:


I've changed both settings from 0,0001 to 0,02 and my Report keeps showing the same error.

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‎2019-07-16 03:44 AM
AC22-28 AUS 3110 | Help Those Help You - Add a Signature |
Self-taught, bend it till it breaks | Creating a Thread |
Win11 | i9 10850K | 64GB | RX6600 | Win11 | R5 2600 | 16GB | GTX1660 |
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‎2019-07-25 07:01 PM

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‎2019-07-26 03:21 AM
Karina wrote:That sound a bit weird.
Just an update... We can't figure out what the problem was. But turning on and off the layers we figured out that it's a problem when we have stairs and walls ON. Only the stairs, or stairs with floors or raillings, doesn't seem to be the problem.
Wall should not affect the stair.
I am thinking that you may have a stair in your wall layer that is the wrong size (invalid shape) that is causing the error message.
Do you get the same error with just the wall layer on (and the main stair layer off)?
Maybe you can't see the stair because of the invalid geometry.
Activate the stair tool and CTRL+A to select all stairs to see if anything unexpected selects.
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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‎2019-08-01 03:53 PM
I would be happy to take a look at it for you to sort this error out. Could you maybe send this project to me in PLA format in a Private Message? (I can give you an upload link if it is too big)
Thanks,
Professional Services Consultant
GRAPHISOFT
For Troubleshooting and useful Tips & Tricks visit
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‎2019-08-23 04:44 PM
But it's a clients project and we have a confidentiality agreement, so I can't share this material.
Well, it we figure out what the problem is I'll share the results.

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‎2019-08-26 03:40 AM
Karina wrote:
Thank you so much for your offer to help, Daniel.
But it's a clients project and we have a confidentiality agreement, so I can't share this material.
Well, it we figure out what the problem is I'll share the results.
So if you copy the stair to a new file, the error goes away?
Isolate stair and wall layers in 3D. Select all. Group. 2D copy group. Paste into new file adding things to other stories.
Ling.
AC22-28 AUS 3110 | Help Those Help You - Add a Signature |
Self-taught, bend it till it breaks | Creating a Thread |
Win11 | i9 10850K | 64GB | RX6600 | Win11 | R5 2600 | 16GB | GTX1660 |

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‎2019-08-29 03:39 PM
Karina wrote:Hello Again,
Thank you so much for your offer to help, Daniel.
But it's a clients project and we have a confidentiality agreement, so I can't share this material.
Well, it we figure out what the problem is I'll share the results.
I see. If that could work for you, then you can just copy the problematic stair into an empty project (or delete everything else from this project and only keep this single stair), and send me this simplified version (that has nothing but a stair in it).
If confidentiality is important, you can always contact your local GRAPHISOFT support team about this, with a simplified file (they should handle all materials they receive as confidential).
Regards,
Professional Services Consultant
GRAPHISOFT
For Troubleshooting and useful Tips & Tricks visit