Modeling
About Archicad's design tools, element connections, modeling concepts, etc.

ArchiCAD key Lost

Anonymous
Not applicable
I have purchased and used archiCAD since 1999 and have subscribed until now.
I lost my key 20 days ago, tried hard to find it, and have now contacted my ArchiCAD support team, who suggested I should buy another because it was not stolen but lost (our yearly contract refers only to stolen keys).
I have browsed the net and found out that graphisoft policy includes both lost and stolen key replacement.
Any suggestions?
7 REPLIES 7
TomWaltz
Participant
Copy/paste that and send it to your reseller. If they are not receptive, call a different reseller.
Tom Waltz
Stress Co_
Advisor
If you can't find it, then..... maybe it really was stolen
Marc Corney, Architect
Red Canoe Architecture, P. A.

Mac OS 10.15.7 (Catalina) //// Mac OS 14.2.1 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)
Petros Ioannou
Contributor
Tom, there's only one resseler in Greece....
How can one define if it was "stolen" or "lost"?
Petros
ArchiCAD 22 4023 UKI FULL,
Archicad 21 6013 UKI FULL, ArchiCAD 20 8005 UKI FULL
iMac Retina 5K, 27-inch, 2017
4.2 GHz Intel Core i7
32 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB
TomWaltz
Participant
Petros wrote:
Tom, there's only one resseler in Greece....
How can one define if it was "stolen" or "lost"?
Petros
Then maybe try GS corporate in Budapest? Everyone has a boss....
Tom Waltz
archislave
Enthusiast
See what I mean about those stupid keys!
Archislave

archicad 16.0 US, iMac El Capitan
archislave wrote:
See what I mean about those stupid keys!
So You prefer the disk "virus" way of protection used by Autode$k?

There is another product widely used by Archicad users which uses serial protection and some hardware linking to it - and You cannot imagine how problematic can it become...so I wish it had a dongle so I could move with the job to the other computer right a way just by pluging in the dongle as I can do with AC!!!

Best Regards,
Piotr
TomWaltz
Participant
archislave wrote:
See what I mean about those stupid keys!
Call it what you want, I like having one key to share between my three computers. That would be a LOT LOT LOT more expensive to do otherwise.
Tom Waltz