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Archicad is not able to start because of a special character in hard drive's name

Zoltan Sebo
Graphisoft Alumni
Graphisoft Alumni
Affected version(s): Archicad 20 | Severity: workaround applicable | ID: #220872
 

Issue

Archicad doesn't start and the user gets a "Sorry, Archicad cannot run on this computer." alert.
 
wp-content_uploads_2017_01_AC-cannot-start-alert-300x216.png
 
This issue is only in macOS.

Cause

If the hard drive's name contains special character(s), for eg. "é", Archicad can't start on it. The workaround is to rename the drive.

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