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Invisible Hardware Keys on Windows 10 Platform

Abdullahi Hussaini
Graphisoft Alumni
Graphisoft Alumni

Affected version: CodeMeter keys with old firmware | Severity: Solution applicable | ID: TT #231479

Issue:

Users on CodeMeter version 6.40b or above may experience recognition delays when the CodeMeter key with ARCHICAD license is plugged into a machine on Windows 10. The CodeMeter key would only appear in CodeMeter Control Center in 10 -15minutes after plugged in.

Cause:

Outdated CodeMeter firmware.

Solution:

Affected Codemter Key has firmware 1.14 or earlier.

  • Open CodeMeter Control Center from Application/CodeMeter
  • Click on your Key
  • Check the version, if it is the same as stated above then click near it to update it

 

wp-content_uploads_2018_01_Firmware-1.14-1024x830.png

 

 

wp-content_uploads_2016_04_Warning_18x18.png
IMPORTANT: Firmware update might take several minutes, please do not interrupt the process.

 

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