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Trace Reference is so slow

EDDY RACHMAT
Newcomer
Is there at the Forum are still having problems after the update fixes AC19-4011 that the decline in performance on the Trace Reference is activated when the great work will be very slow?
This is to make the selection on the Pet Palette Edge just so hard to zoom just barely and AC froze.
While I stop the work by activating the Trace Reference such as this will lead to the AC quit at any time, turn off some layers remain the same even very slow.
In the list of repairs
194 286 SPEED: Navigation on Floor Plan was very slow when both the Trace & Reference and the Renovation palette were turned on.
Why no change?
What effect does this apply to the use of OS ?, Windows 10 is so very slow.
Doing enlargement Curve Edge Palette will also be inaccurate.
Can I have the same opinion given through this?
Urgently need to speed this improvement in AC19
Please GS
AC23-INT FULL+MEP
DELL Precision 7730 - Intel Xeon E-2176M - 64GB DDR4 - Quadro P3200
28 REPLIES 28

Steve Jepson
Expert
I have similar slowness with 4011 which reports to have fixed this. It's not just you Eddy.
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

EDDY RACHMAT
Newcomer
Thank you Steve, it turns out I'm not alone, I try again to Win 7, Win 8.1 and try to again return to Win 10 thus remains the same, also in OSX is still slow, so slow.
I really hope that is heard by GS and can immediately issue an improvement in the near future, but when the release of these improvements?
It is times near the end of the year I have to give up work. Oh, God?
Certainly no longer possible for me to be back to 18 I do not know what happened because it is certainly not optimal.
Still optimistic to pursue this brief period, when the number of bugs in AC19 problem fixed soon. hopefully in the next week.
AC23-INT FULL+MEP
DELL Precision 7730 - Intel Xeon E-2176M - 64GB DDR4 - Quadro P3200

Katalin Borszeki
Graphisoft
Graphisoft
Hi!
We contacted Eddy and Steve but unfortunately we couldn’t reproduce the described slowness with the provided files in the mentioned ARCHICAD builds. Best, k
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base

haymont
Newcomer
I too am experiencing slow downs when i turn on the Trace in version 21. It could be showing just a single column and it slows down. What i have come to realise is if you are viewing drawings in the View Map as trace items it will be VEEEERY slow to the point where my computer is 10secs behind.
I have realised that if i use the Project Map views it doesn't seem to have any slow downs. This seems like a glitch as i will often use saved View Maps as trace backgrounds
Archicad 21 (since version
Intel- i7-6850K @ 3.6Ghz, 32GB ram, NVidia Quadro K1200 (4GB), Windows 10 | Dell U2715H & Asus VH242H

Microsoft Surface Book for on the road use

Barry Kelly
Moderator
haymont wrote:
I too am experiencing slow downs when i turn on the Trace in version 21. It could be showing just a single column and it slows down. What i have come to realise is if you are viewing drawings in the View Map as trace items it will be VEEEERY slow to the point where my computer is 10secs behind.
I have realised that if i use the Project Map views it doesn't seem to have any slow downs. This seems like a glitch as i will often use saved View Maps as trace backgrounds
That is because when using the Project Map as your reference, you are using all the same layer combination, pen set, scale, Model View options, Graphic Overrides, etc., as your current view.

When using a View Map view then all these settings can be totally different to your current view so Archicad has to regenerate to different views.

Still there is no excuse for it to be as slow as you say.

One thing I would check is how much free space you have on your hard drive (for swap files) and how much RAM you have.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Steve Jepson
Expert
.
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

Steve Jepson
Expert
KatalinBorszeki wrote:
Hi!
We contacted Eddy and Steve but unfortunately we couldn’t reproduce the described slowness with the provided files in the mentioned ARCHICAD builds. Best, k
The latest version of ArchiCAD is still very very slow when using Trace Reference. And I have 64GB of RAM, 2TB superfast Solid State Drives, and a 16GB graphics card.

It is not even feasible to use Trace Reverence on my other Workstations, all of which are running with Windows 10 PRO and NVIDIA graphics cards.
So how is it possible that you can not reproduce the slowness? What computer specs and operating system are you testing this with that does not have a sever slowness with Trace Reference on? Perhaps others do not have this slowness either? Could it be unique to Dell Precision Workstations or NVIDIA graphics cards, or the the graphics card settings?

It is important for me to find out if this is a problem with my hardware or the program.
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

I have seen this in all my AC21 projects as well. It doesn't seem to happen with tracing other parts of the model but it does with worksheets especially those containing DWG files placed using the Drawing Tool. A while ago (previous versions) someone flagged up that hiding the Renovation Palette cleared the problem; this still seems to be a work around in my drawings.

It would be good if GS could look at this again, it so frustrating when the beach ball turns up and disruptive of the workflow having to hide and show the Renovation Palette.
Apple iMac macOS Big Sur / AC24UKI (most recent builds)

Steve Jepson
Expert
DGSketcher wrote:
I have seen this in all my AC21 projects as well. It doesn't seem to happen with tracing other parts of the model but it does with worksheets especially those containing DWG files placed using the Drawing Tool. A while ago (previous versions) someone flagged up that hiding the Renovation Palette cleared the problem; this still seems to be a work around in my drawings.

It would be good if GS could look at this again, it so frustrating when the beach ball turns up and disruptive of the workflow having to hide and show the Renovation Palette.
That was exactly the problem for me. I turned off the Renovation Palette and the problem was instantly gone. Works great now. Thanks.

It is still a bit of a mystery because when I turned the Renovation Palette back on, it works fine now that way too. ? So there could be something about turning it on and off again that makes a difference. And it could also be how you turn it on and off. Like turning it off, then applying your a work profile that has that pallet on or something like that.

While Trace was on and not slowing me down, I turned the Renovation Palette back and it worked for a while, but then I changed to a different Trace reference and the problem came back. But all I had to do is turn the Renovation Palette off again to fix the slow down. I don't have time to fuss with it right now. And I do have a solution that works.
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

Not sure if GS are still reading this thread but I noticed something new today. I have a small single storey model which has required the use of the renovation filter for different versions. In the PLAN window, using another PLAN view with a different renovation filter as a trace again triggered the beachball.
Apple iMac macOS Big Sur / AC24UKI (most recent builds)

ksweet1_nz
Newcomer
Hello,

Long time voyeur, first time poster.

I am having similar speed issues. I have two identical computers at work and home with the exact version of Windows, AC 21 and the same video drivers. The only difference between the two is that the home (sluggish version) is running 2 HD monitors. I have tried every suggestion on the forum from disabling background updates, turning on 2D acceleration, docking or closing palettes and turning off Trace. It is still slow - to the point of being nearly unworkable.

Any help or thoughts would be appreciated.
ArchiCAD 21 4022 INT EDU
Windows 10 Pro 64
Dell Precision T5610
Xeon E5-2620 v2 @ 2.1GHz
32GB RAM
Nvidia Quadro K4000 3072MB
Dual 23" UHD (3840 x 2160)

Steve Jepson
Expert
ksweet1_nz wrote:
Hello,

Long time voyeur, first time poster.

I am having similar speed issues. I have two identical computers at work and home with the exact version of Windows, AC 21 and the same video drivers. The only difference between the two is that the home (sluggish version) is running 2 HD monitors. I have tried every suggestion on the forum from disabling background updates, turning on 2D acceleration, docking or closing palettes and turning off Trace. It is still slow - to the point of being nearly unworkable.

Any help or thoughts would be appreciated.
So can you confirm that turning the Renovation Palette off did not fix your slow down when you had a Trace Reference on? Turning it off immediately takes care of the debilitating slow down I have when I have the Renovation Palette docked and a Trace Reference on.
I am certain that this is not a case of inadequate hardware.
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

ksweet1_nz
Newcomer
So can you confirm that turning the Renovation Palette off did not fix your slow down when you had a Trace Reference on? Turning it off immediately takes care of the debilitating slow down I have when I have the Renovation Palette docked and a Trace Reference on.
I am certain that this is not a case of inadequate hardware.

It was never the Renovation Palette as I never have it open. I came home to test it but everything is working fine all of a sudden. I had a power failure and the machine rebooted so it might be good for now. I have tried opening palettes, in many different formats and nothing. Working great. I think there might be a slight slow down with Trace Reference on but not enough to hinder work. Previously I could't even select elements without a full 5-10 second pause. I even turned Background updating back on.
ArchiCAD 21 4022 INT EDU
Windows 10 Pro 64
Dell Precision T5610
Xeon E5-2620 v2 @ 2.1GHz
32GB RAM
Nvidia Quadro K4000 3072MB
Dual 23" UHD (3840 x 2160)

Steve Jepson
Expert
How about the place that ArchiCAD saves back up files. Is that folder ok?
If you put some info about your ArchiCAD version, OS,Graphics Card, Processor, Memory, in your Profile Signature, it might provide some of the gurus with clues about your slow down. Too bad it wasn't a simple fix/work around like mine.

Does it help if you change or reload your Work Environment Profile?
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

ksweet1_nz
Newcomer
Hi Steve,

I added a signature (copying yours) after the last post. Hopefully it shows on this one.

The backup file saves to the default location on to an SSD drive with plenty of space. Should be okay.

I haven't reloaded the profile but will try that when/if it pops up again. Hopefully flipping a bunch switches shook it up enough to get it running.
ArchiCAD 21 4022 INT EDU
Windows 10 Pro 64
Dell Precision T5610
Xeon E5-2620 v2 @ 2.1GHz
32GB RAM
Nvidia Quadro K4000 3072MB
Dual 23" UHD (3840 x 2160)

MMontgomery
Participant
I run into this problem often and find that when I click somewhere on the project window as though I was starting a marquee/selection box, I can drag the view around with the Trace Reference on without any problems. Just hit ESC to exit the selection process when you are done dragging it around.
AC 6-24
Intel i9-9900K - RTX2080ti/Titan/GTX980ti - Windows 10 - 64GB RAM

Steve Jepson
Expert
MMontgomery wrote:
...I can drag the view around with the Trace Reference on without any problems. ...
Its not just Drag Reference?
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49 Multilight 2.1.0.1

MMontgomery
Participant
Steve wrote:
MMontgomery wrote:
...I can drag the view around with the Trace Reference on without any problems. ...
Its not just Drag Reference?
I should have written 'pan' instead of drag for clarity. When trace reference is on, there has been a significant performance hit when panning around the view. 'Drag Reference' hasn't been an issue.
AC 6-24
Intel i9-9900K - RTX2080ti/Titan/GTX980ti - Windows 10 - 64GB RAM

JoCrow
Newcomer
I too have this problem and given my bread and butter is complex additions this is really affecting my workflow. I did solve the problem for awhile by updating the graphics driver manually but after an office move and network muck about where a lot of things were reset and updated that fix is no longer working.
I do note as I look back through this post that most of us who are having this problem are also running Nvidia cards. I am running a quadro M2000
I have sent a query off to Nvidia trying to confirm I have the correct driver update but I doubt I will even get a reply. I do not really know much about the complexities of the graphics cards but if someone does and can shed some light on this problem I would be most appreciative.
I have attached a screen shot of the graphics card system topology for those who speak this language.
Jo - Westplan Design
Archicad 20 - 7005AUS
Intel i7-4790 CPU - 16GB RAM
Windows 10 Pro v1709 - 64 bit
Quadro M2000 driver 397.93

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