Installation & update
About program installation and update, hardware, operating systems, setup, etc.

visual problem archicad 24

Anonymous
Not applicable
Since i ve archicad 24 Anchor point is empty view also geometry method ,icon is working but no visual.
6 REPLIES 6
Karl Ottenstein
Moderator
What is your hardware / operating system. If Windows, you may need to update your graphics driver. If Mac, then if you have upgraded to Big Sur (NOT recommended) that could be the issue...
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Anonymous
Not applicable
i7 ram 32 GB cpu e5-1650v2@350ghz ,nVidia Quadro ,win 10
Miha Nahtigal
Advocate
Not a problem with AC. It's a bad crack. Purchase a licence
Laszlo Nagy
Community Admin
Community Admin
Let's not assume the worst and make indirect accusations.
The problem may very well be caused by a graphics card issue as Karl suggested.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Dear Essam,

Thank you very much for the report and I am very sorry about the issue!

I looked for a similar record, but I was unable to find it. My suggestion is to perform a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). This will reset the Work Environment, and hopefully, the issue will go away afterward.

Please let me know if it helps. Thank you very much!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Anonymous
Not applicable
I guess that is it , thanks a lot for reply appreciate it .