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visual problem archicad 24

Essam
Newcomer
Since i ve archicad 24 Anchor point is empty view also geometry method ,icon is working but no visual.
6 REPLIES 6

Karl Ottenstein
Moderator
What is your hardware / operating system. If Windows, you may need to update your graphics driver. If Mac, then if you have upgraded to Big Sur (NOT recommended) that could be the issue...
One of the forum moderators   •   AC 25 USA and earlier   •   MacOS 11.6.1, iMac Pro

Essam
Newcomer
i7 ram 32 GB cpu e5-1650v2@350ghz ,nVidia Quadro ,win 10

vuego
Participant
Not a problem with AC. It's a bad crack. Purchase a licence

Laszlo Nagy
Community Admin
Community Admin
Let's not assume the worst and make indirect accusations.
The problem may very well be caused by a graphics card issue as Karl suggested.
....................................................................................................
Laszlo Nagy, Lead Moderator, Community Admin
Get Archicad Tips at https://twitter.com/laszlonagy
AMD Ryzen 1700X CPU, 48 GB RAM, NVidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), WIN10 PRO ENG, AC20-AC25
Loving Archicad since 1995

Nguyen Minh
Graphisoft Moderator
Graphisoft Moderator
Dear Essam,

Thank you very much for the report and I am very sorry about the issue!

I looked for a similar record, but I was unable to find it. My suggestion is to perform a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). This will reset the Work Environment, and hopefully, the issue will go away afterward.

Please let me know if it helps. Thank you very much!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Essam
Newcomer
I guess that is it , thanks a lot for reply appreciate it .

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