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All Layers Disappeared and Replaced

kevin b
Contributor
Anyone else run into this???

Working on a TW project last week. I am actually the only one accessing the TW file currently, so I know no one else was in it messing around. When opened Monday AM all layers are gone (our typical office standards from template) and have been replaced by five layers seemingly from the Custom Profile Manager somehow, see attached. All objects in the file show layer as MISSING. All layer combinations from template are still listed and have random impact to the five "new" layers.

I was able to go into BIM Server Mgr and Download the saved PLN from Friday and all was fine there. The PLN was saved when I last did a S/R when I closed out on Friday. I was able to re-share the saved PLN so I'm back to where I was but this is a very weird and potentially problematic issue. Thankfully it didn't happen at the normal time when these things do, Friday evening, at a deadline with multiple users on TW and no one here to fix it.
kevin s burns, AIA

massachusetts, usa



AC25 (1413), since AC6

Windows 10

Intel Core i7 -8700 @ 3.2 GHz~ 16 GB ram
2 REPLIES 2

Laszlo Nagy
Community Admin
Community Admin
Something wrong with the attached image. Could you reattach it? (You can edit your post).
In any case, I let GS know about this potential issue.
Get Archicad Tips at https://twitter.com/laszlonagy
AMD Ryzen 1700X CPU, 48 GB RAM, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), WIN10 PRO ENG, AC20-AC26
Loving Archicad since 1995

Marton Kiss
Graphisoft
Graphisoft
kevin wrote:
Anyone else run into this???
Kevin, a few clients of ours have already reported similar problems. Such might happen if you have the complex profile editor open, the layers settings reserved and ArchiCAD crashes. When you re-open the autosaved project, all standard layers will be replaced with the complex profile layers as that set of layers was active previously.

Our engineering team has successfully addressed this, so the upcoming hotfix (build 3482) is going to include the complete solution.

Until the hotfix arrives the only solution is to roll back to a previous backup.

Marton
Marton Kiss
VP, Product Success
GRAPHISOFT

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