on 2017-12-0411:41 AM - edited on 2023-05-1501:45 PM by Noemi Balogh
Affected versions: BIMcloud Manager version 21 and version 20 build 6022
BIMcloud Manager sends email warnings 30, 15, 8, 3 and 1 days before license expiration. Due to an error, such email messages may be sent every 6 minutes on the respective days.
Workaround - Disable SMTP settings
Email messaging can be turned off completely by disabling the STMP server in BIMcloud Manager.
Go to BIMcloud Manager's web interface » Servers » BIMcloud Manager » Settings » Email preferences
Change the server to something that does not offer SMTP services (the address is a mandatory field)
Note that several functions rely on these settings, as a result these will not be available as long as the SMTP settings are disabled. (email based password reset, notification about high resource load, message users from BIMcloud Manager)
Workaround - Limit the number of administrative accounts receiving emails
These email messages are intended to be sent to users who administer the BIMcloud. Depending on the Management Role settings used (BIMcloud Manager's web interface » Servers » BIMcloud Manager » Settings » General Settings » Management Roles) the following users receive these messages:
Simplified Management Roles: Server Administrators
Detailed Management Roles: Those users who have Manage licenses Permission for BIMcloud Manager
Opting out from these groups/roles can help to avoid receiving these messages until a fix is released. Note that the masteradmin users will always have full administrative rights and can be used to manage BIMcloud.