BIMcloud Upgrade Failed

[Noemi Balogh]

Affected versions: BIMcloud 19 and 20 and BIM Server 21 on Windows | ID: #233778

Issue

The process of upgrading your BIMcloud or BIM Server to a BIMcloud version 21 may fail due to inaccessible files or insufficient permissions to certain folders.

In case you experience any trouble during the installation, please restart your computer and try again to upgrade your BIMcloud / BIM Server by running the BIMcloud v21 installer again.

If the above does not solve the problem, get in touch with your local GRAPHISOFT Support for help.