on 2019-11-1509:00 AM - edited on 2021-09-1412:11 PM by Noemi Balogh
BIMcloud and BIMcloud Basic use the same installer. Therefore it is possible to install the licensed product by mistake. If you do not know what is the difference between BIMcloud and BIMcloud Basic, please check out our product overview site.
Indicators that the licensed version of BIMcloud is installed
Only one user can connect to the BIMcloud at one time.
You are experiencing error messages that state that you do not have a license.
How to verify the BIMcloud product plan version
Open the BIMcloud Manager interface:
If the name of the installed BIMcloud includes BIMcloud Basic for ARCHICAD ## and the graphic includes the word Basic then BIMcloud Basic is installed.
If the name of the installed BIMcloud includes only BIMcloud and the graphic says only GRAPHISOFTBIMcloud then BIMcloud is installed.
How to downgrade from BIMcloud to BIMcloud Basic
If you have found that BIMcloud was installed accidentally, you have two options to transition to BIMcloud Basic.