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License delivery maintenance is planned for Saturday, July 26, between 12:00 and 20:00 CEST. During this time, you may experience outages or limited availability across our services, including BIMcloud SaaS, License Delivery, Graphisoft ID (for customer and company management), Graphisoft Store, and BIMx Web Viewer. More details…

UPDATED: Service alert: BIMcloud SaaS disruption in the US is RESOLVED

Dear community members,

 

According to our knowledge the service disruptions were resolved on the infrastructure. All BIMcloud SaaS tenant should work as expected.

Thank you for your patience in this situation.

 

Kind regards,

Graphisoft Technical Support team

 

Dear community members,

We are currently experiencing service disruptions affecting our BIMcloud SaaS in the United States, due to an ongoing issue with Google Cloud infrastructure.
Our team is actively monitoring the situation and working to minimize the impact on our users.

You can follow the status of the broader incident here: Google Cloud Status.

Thank you for your patience.

Kind regards,
Graphisoft Technical Support team

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