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Read articles about all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.


Educational License: Step-by-step

Did you know that students, teachers, and schools can get a free educational license to access Graphisoft products: Archicad, BIMx, and BIMcloud? In this article, we will show you how to get your EDU license in some quick steps and explain everything...

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Educational License - Frequently Asked Questions

We have compiled in this article the most essential and often questions that students and educators might face during the educational license steps.If you want to learn how to get your Edu License, Install and Activate your Archicad or Renew your Edu...

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Graphisoft ID - Frequently Asked Questions

Table of Content What is Graphisoft IDWhat is Graphisoft ID?Where can I get support for Graphisoft ID?Archicad authentication with Graphisoft IDWhat are the benefits of authenticating Archicad using Graphisoft ID?How can I authenticate Archicad 25 us...


Assigning Licenses on BIMcloud as a Service

As an administrator on BIMcloud as a Service, you might want to control who can use your licenses and how. Read this article to learn about BIMcloud User Licenses on BIMcloud as a Service. What a BIMcloud User License is If you had only BIMcloud Basi...

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How to uninstall/reinstall CodeMeter driver

CodeMeter (hardware and software-based) are protection keys for Archicad and other Graphisoft products. A protection key is necessary to run Archicad and other Graphisoft products in commercial mode. During the installation of Archicad, CodeMeter dri...

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License Update since Archicad 22

Since Archicad 22, you have the liberty of updating protection key with Archicad or License Manager Tool (LMT). The former offers the protection key update dialogue once a day when if an update is available for the plugged Hardware Key or downloaded ...

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License Pooling

What is a License Pooling? License pooling (aka Floating licensing or Network licensing) is a software licensing option available for customers with NET licenses, allowing several users on the same TCP/IP network to share access to product licenses p...


Graphisoft ID: One Login. All of the Benefits

Graphisoft ID is your gateway to a great personal experience with all of the products and services we offer, including Archicad, BIMx, BIMcloud, DDScad, Learn, Community and Forward. In a world full of customer accounts, PINs, and passwords, we want ...

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Error about HTTP/2 when borrowing a license on macOS

Affected versions: Archicad 22, 23, 24 | Severity: fixed in an update | ID: DEF-4814 Issue On macOS, when you borrow a license from the license server, you may encounter this error: Cause The License Borrowing function cannot accept the HTTP/2 respon...


Graphisoft ID

What is Graphisoft ID? Graphisoft ID (GS ID) is a unique identifier, based on users’ email addresses, to allow unified login to various web systems managed by GRAPHISOFT. Each user only needs one GS ID to log in to multiple websites. It is your gatew...

Connect Graphisoft ID with License

Since ARCHICAD 19, this function allows you to connect your personal Graphisoft ID accounts to your Graphisoft ID Company based on the protection key running Archicad. This can be done between one individual Graphisoft ID one license of the Graphisof...

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Graphisoft ID Authentication in Archicad

Graphisoft ID is your gateway to a great personal experience with all of the products and services we offer, including Archicad, BIMx, BIMcloud, DDScad, Learn, Community and Forward.Learn more about the benefits you can access with Graphisoft ID here...

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How to borrow a license to a machine with no internet connection

If you have never borrowed a license, this process will help you to create an Inactive License to enable license borrowing, in case you do not have an Internet connection on your machine. To learn more about License Borrowing, please follow this arti...

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User Feedback in Archicad

To help us make Archicad work even better for you, we have introduced a new survey feature. We know your time is precious: our surveys are short and take just a minute or two. Our first survey will be available soon: the “Net Promoter Score” is a key...

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Archicad file and protection compatibility

Read indicates which is the oldest file format that the program can read Write indicates which is the oldest file format the program can write Protection indicates the oldest Archicad version that runs with the protection key that is supplied with th...

How to distribute multiple BIMx PRO licenses in your company?

In many large companies of the AEC industry BIMx PRO is used by a large number of employees on many devices. You can make it easy for everyone to get their own, individual BIMx PRO Subscription by using Apple’s App Store & iTunes Gift Cards for Busin...


CodeMeter key conversion from KEXT to HID Frequently Asked Questions

What is this conversion about? CodeMeter Hardware keys, that are used to store ARCHICAD and other GRAPHISOFT product licenses are converted from KEXT (Kernel Extension 3G class) to HID (Human Interface Device class). Why is the conversion necessary? ...

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Convert CodeMeter Hardware key to HID

CodeMeter hardware license keys shipped by GRAPHISOFT before 2018 are using KEXT 3G (Kernel Extension) as a default for communication with the CodeMeter Driver. With the release of macOS 10.13, Apple introduced a strict policy where 3rd party USB dev...

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Steps to Change Your BIMcloud as a Service Subscription

How to upgrade your BIMcloud monthly subscription Open the Subscriptions Portal Choose the Subscription group: Monthly Click Make Changes. Select Transfer Monthly to Annual and click Update Subscription(s) In the next dialog, - Set the number of BIMc...

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Archicad Protection Key Compatibility

Archicad Protection Key Types Archicad requires a hardware or software protection key to run in unlimited "full" or "commercial" mode. The following protection key types exist to date: Make Connection type Introduced With Version Compatible With Vers...

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Emergency License for Archicad

In case you have an issue with your Archicad licenses, we offer our 5-day Emergency licenses to help you continue working while your license key is getting troubleshooted. What is an Emergency License? An Emergency License is a no-charge, single-use,...

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Working from home in Archicad with a Company Network license

This article is aimed at helping Archicad users with network licenses to be able to work from home. Graphisoft is actively researching this topic and will update this article with any further possibilities to enable even more flexible options for the...


Connect Graphisoft ID with Archicad License

Free Twinmotion license can be requested only if your Graphisoft ID is connected to an Archicad license. The connection can be established with Archicad 19 or newer version. Please follow the below steps: 1. Open Archicad, and in the Help > License I...

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Activate Trial License

Step 1: Register and Download Use the Trial License to tryout the full functionality of Archicad for up to 30 days on a single computer. A serial number can be obtained by registering at Arc...

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Cannot Sign In to LMT to Download Licenses on Windows Servers

Affected operation system: Windows Server When trying to sign in to Graphisoft's License Manager Tool (LMT) with a Graphisoft ID on Windows Server, LMT keeps waiting forever and does not let any user log in properly to download licenses. Why is this ...

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Serial Number not accepted in ARCHICAD

To be able to use Archicad in Trial or Educational mode, an email address (User ID) & Serial number needs to be entered. The Serial number for Educational purposes can be obtained on For Trial license visit Try Archicad for free on Gr...

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Archicad license types

Table of Content Commercial licensesTypes of commercial licensesFull licenseSolo licensePay-per-use license - PPURental licenseLicense borrowingSubscription licenseDemo ModeEducational (EDU) LicenseTrial LicenseSTART EditionBIMxEcoDesigner STARFile c...


License Activation since Archicad 23

License Activation Starting with Archicad 22, you can easily get your license activated/updated by starting an installed Archicad 22, this way it gives you a more seamless experience with your license. From Archicad 23, it is also possible to upload ...

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License Activation in ARCHICAD 22

License Activation Starting with ARCHICAD 22, licenses can be easily downloaded by starting an installed ARCHICAD. This way it gives you a more seamless experience with your license. Workflow 1: Without being logged-in with GRAPHISOFT ID When you sta...

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GRAPHISOFT ID: Cannot Sign in with Facebook/Google Account

Affected version(s): Not version related Issue Cannot sign in to GRAPHISOFT ID with social media account, however the account has been authenticated with Facebook or Google. Cause Starting from the 15th of August, 2019, signing in to GRAPHISOFT ID wi...


License Manager Tool Log folder locations

License Manager Tool collects information of the license management related processes. These event logs can be used by the development for finding the reason and the solution for a possible issue. In case of unsuccessful license upload, download, upd...

Run ARCHICAD Educational along with Commercial version

There may be cases where both Educational (EDU) and commercial licenses are required on the same user, yet ARCHICAD always launches in EDU mode when both licenses are available.For more information on how can this affect the project file itself, plea...

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Key Content is Not Accessible - Error Message Pops up in LMT

Affected version(s): Not version related | Severity: workaround applicable Issue "Key content is not accessible" error message pops up while uploading or downloading a software key with License Manager Tool. This phenomenon has similarities with the ...

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Issue When you attempt to sign into by being redirected to GSID website, you find yourself back on home page without being logged in. Cause The sign-in process at relies on the logged-in status of graphiso...

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Licensing Basics - Setting up a License Server for ARCHICAD

This article describes the basics of setting up a license server, with a collection of links to the related articles. Basic information about the difference between Single and NET key, can be found in the Licensing Basics - License Types, Methods and...

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ARCHICAD or License Manager Tool: Sign in window is empty

Affected products: License Manager Tool, ARCHICAD 22, Only on Windows | Severity: workaround applicable | ID: 254014 Issue When trying to sing in to ARCHICAD or to License Manager Tool with GRAPHISOFT ID, the pop-up window is blank: Reason The Sign-i...

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Automatic License Update

License Activation Starting with ARCHICAD 22, you can easily get your license activated/updated by starting an installed ARCHICAD 22, this way it gives you a more seamless experience with your license. When you start ARCHICAD 22 after successful inst...

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apolgar by Graphisoft

Purchasing Subscriptions

How to purchase a subscription for ARCHICAD Step 1: Sign in or Sign up For a new customer Open the webpage provided in the invitation Click on Sign up, then fill out the Sign Up Form Upon sign up, the GRAPHISOFT ID will be automatically paired with o...

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apolgar by Graphisoft

Managing Subscriptions

Where to check my Subscriptions Sign in to the webshop using your GRAPHISOFT ID Go to the 'Subscriptions’ Menu and select the 'Subscriptions’ sub-menu on the right This menu provides an overview of the Subscriptions. You can see the products, the num...

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apolgar by Graphisoft

License Borrowing

The license borrowing feature has been discontinued. If you purchased this product before its discontinuation, it remains available to you. GRAPHISOFT strongly recommends to use the latest CodeMeter driver on all computers where license borrowing is ...

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CodeMeter key conversion to HID mode failed

This article is intended to help troubleshoot an unsuccessful CodeMeter Hardware Protection key conversion process. If you are presented with an error at the end of the CodeMeter key Updating process, then some parts of the conversion were not succes...

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Invalid SSA after Downloading Software Key

Affected versions: all versions | Severity: workaround applicable | ID: #233430 NOTE:This issue it is expected to be fixed in an upcoming Update to ARCHICAD 21. Issue After downloading a software key, SSA status of the license is inactive, therefore ...

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Invisible Hardware Keys on Windows 10 Platform

Affected version: CodeMeter keys with old firmware | Severity: Solution applicable | ID: TT #231479 Issue: Users on CodeMeter version 6.40b or above may experience recognition delays when the CodeMeter key with ARCHICAD license is plugged into a mach...

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Emergency License

What is Emergency License? Emergency License is a 5-day temporary license that users can access if, during a hardware key replacement process, the original (source) key has been deleted, but the new (target) key was not successfully programmed. Emerg...

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How to Change the Administrator of a Graphisoft ID Company

A Company Graphisoft ID is created automatically when the first person in a company associates their individual Graphisoft ID with any of the company’s Archicad Protection Keys through the “Key pairing” process. The first person who completes the Key...

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mtron by Graphisoft

Limited Borrowing Duration by default

Affected version(s): ARCHICAD 20, ARCHICAD 19| Severity: workaround applicable | ID: 222311 Issue Default Borrowing Duration might be reduced to 2880 minutes (2 days) if the CodeMeter driver of the server computer is different from the client machine...

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License Manager Tool (LMT) refuses to login with GRAPHISOFT ID

Severity: workaround applicable | ID: 221334 Issue In certain cases, it is not possible to sign in to License Manager Tool. After clicking on the Sign in button in LMT, then entering credentials on the appearing Graphisoft ID login page it is not pos...

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Replacing Hardware Keys with Software Keys

Before You Begin To replace your hardware protection keys with software protection keys, you will use the GRAPHISOFT License Manager Tool. Download and install this program from: In order to manage softw...

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CodeMeter server setup guide

In case you would like to use network licenses (e.g. instead of single licenses) first you need a CodeMeter hardware key or software key. Contact your local Graphisoft partner to order one or to exchange your existing single key(s). About the availab...

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How to Set up Your Network for License Borrowing

We differentiate two cases: whether the network has DNS server or not. Your system administrator can help to decide which one features your office. In case you share the internet with only a simple router you probably do not have DNS server. There is...

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License Borrowing - Borrow Dummy

Issue CodeMeter license becomes nonreturnable or the server returns 'No more licenses are available for borrowing' error message when trying to borrow a license, even if there are free licenses on the server key. Cause Borrow License has a security f...

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CodeMeter over the Internet

Running a CodeMeter network server - accessible over the Internet - may be useful if an office has more subsidiaries or a large number of workers working from home. With this solution they can use a central license key. The Wibu version of this artic...

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Apply Button does not Work in CodeMeter WebAdmin

Issue Apply button in the CodeMeter WebAdmin does not take effect with the CodeMeter Driver version 5.0a (shipped with ARCHICAD 17), for example in the Server Search list. This can result in ARCHICAD using a license from the machine set in the list p...

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About WibuKey protection

Basic ideas WibuKey is a hardware protection key for ARCHICAD and other Graphisoft products. It has been used for ARCHICAD since version 7.0. Since ARCHICAD 13, both WibuKey and CodeMeter keys are available for ARCHICAD. From ARCHICAD 19 on only Code...

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How to set the time out on a CodeMeter server

What does this value show? This value shows when a not responding license will be reset on a CodeMeter server. Until the end of this period the license is unavailable when the client lose the connection with the server. The default time out time is 1...

CodeMeter WebAdmin

Here you can find a summary of the functions accessible from CodeMeter WebAdmin administrative page. Only the necessary functions are explained, so please do not change the others without reading Wibu's manual (can be found at the bottom of this page...

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CodeMeter software protection for GRAPHISOFT products

CodeMeter features About the available protection systems About CodeMeter software protection About License borrowing CodeMeter Server setup guide Troubleshooting Troubleshooting guide Error Codes Known issues How to report errors How to use WebAdmin...


CodeMeter Error Codes

Error code 101 Protection key not found or not valid Possible causes CodeMeter key is not connected to the computer The USB slot is not working properly There are missing USB drivers There is no network connection or ARCHICAD can not locate the licen...

CodeMeter Error Reporting

In case of having problems with your CodeMeter software protection first check the error code Archicad gives here. If you could not find the solution there, please contact your reseller with a detailed description of the error and attach the followin...

Managing users with WibuKey Server

This article describes, how to manage user access to multiple WIBU NET keys present in the Network Client side - specify network server The servers can be set from the client side in the WIBU control panel in the Network page in the WkLAN Server sear...

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WibuKey Server

Compatibility Please note that ARCHICAD 19 does not support Wibu key protection, ARCHICAD 18 was the last version which can be run with Wibu keys. WibuKeys are backwards compatible. That is, a WibuKey programmed for ARCHICAD 16 can run previous versi...

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Borrowed License can disappear after Installing ARCHICAD 16

Issue After installing ARCHICAD 16 the previously borrowed license may be lost from the client computer in certain cases. ARCHICAD is not able to start with it and is neither present in the CodeMeter Control Center nor in the WebAdmin. However the li...

automata by Graphisoft

Requirements of the License Activation Website

Requirements of the site To use the upgrade site, you will need: A key that is eligible for upgrade and is connected to the computer. An active Internet connection. Installed protection key driver :WibuKey or CodeMeter based on the type of key you ha...

CodeMeter Troubleshooting Guide

Check the error codes ARCHICAD gives The error code ARCHICAD gives can help you to discover the problem, also here you can find a collection about the most typical problem with solutions: CodeMeter/ErrorCodes Known Issues In this article you can find...

Software Key FAQ

What is a Software Key? Software-Based Protection Keys - or Software Keys for short - have the same functionality as Hardware-based Protection Keys, but instead of storing software licenses on a USB stick, the licenses are stored in a software contai...

Accessing an ARCHICAD Protection key remotely

NOTE: This article describes how to set up the ARCHICAD client computer to remotely access a ProtectionKey shared via the Internet. The server-side setup is described in these articles: Sharing a WibuKey Sharing a CodeMeter key To be able to remotely...

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Remote Key Upgrade

WIBU hardware protection keys (WibuKey and CodeMeter) for GRAPHISOFT products can be remotely programmed via: If you have recently purchased a GRAPHISOFT product (ARCHICAD, BIMx, MEP modeler, license borrowing option), ...

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CodeMeter software protection

Changes in Software Protection System from ARCHICAD 13 GRAPHISOFT provides the CodeMeter protection key (developed by WIBU) with ARCHICAD 13+. The CodeMeter hardware and software-based protection keys represent your license to use ARCHICAD. Like the ...

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CodeMeter protection known issues

ARCHICAD 19 (3003, 4011) installation process can delete /usr/local folder on Mac if CodeMeter driver was present previously Because of a previous CodeMeter uninstallation process the /usr/local folder might be deleted during a new installation of AR...

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Installing CodeMeter or Wibu driver on OS X 10.8

Issue On OS X 10.8 Mountain Lion while running the CodeMeter or Wibu installer an Error message can appear:"CmInstall.mpkg or WkInstall.mpkg can't be opened because it is from an unidentified developer." Cause The installer of the keyplug driver was ...

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Installing 5.22 CodeMeter driver on OS X El Capitan

Issue On OS X El Capitan the 5.21 or older CodeMeter drivers couldn't be installed. 5.21 driver is part of the ARCHICAD 19, License Manager Tool and BIMcloud installers as well. Cause Apple introduced System Integrity Protection (SIP) with OS X El Ca...


Corrupted Education or Trial version license file in ARCHICAD 18

Issue EDU or Trial users of ARCHICAD 18 may get this error message when launching ARCHICAD after renewing their license: Cause The education or trial version license file got corrupted during the license renewal process due to a problem related to Ja...

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Corrupted Education or Trial version license file in ARCHICAD 19

Issue Entered educational or trial serial is wrong and Corrupted education or trial version license file error message comes up after restarting ARCHICAD. Cause ARCHICAD can work only with 32 bit Java, and if a later version of 64 bit Java is install...


WibuKey Troubleshooting Guide

Slow Wibu Keyserver Operation Issue: When trying to access the keys from windows 8.1 to an OSx server, the wibu keyserver is SLOW The above slowness only happens with wibu driver 6.20 ARCHICAD 18 4007 JPN Full and SOLO ARCHICAD 18 4006 INT Full and S...

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WIBU Key not found for ARCHICAD 7, 8 and 9

Issue On OS X 10.6 Launching AC 7, 8, or 9 Warning message appears, "No WIBU-KEY driver found. (501)”, ARCHICAD cannot be launched. Cause Wibu key driver 6.00e was installed on that machine during the installation of ARCHICAD 16. This driver cannot r...

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Limitation Of Ports That Wibu Scans

KarlOttenstein's tip on using the WIBU -Key Control Panel! "(...) The sometimes considerable delay while ARCHICAD is starting is actually the WIBU protection key driver searching all ports for the key. You can change things so that only the proper po...

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