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Purchasing Subscriptions

Andrea Polgar
Graphisoft
Graphisoft

 

How to purchase a subscription for ARCHICAD

Step 1: Sign in or Sign up For a new customer

  • Open the webpage provided in the invitation
  • Click on Sign up, then fill out the Sign Up Form
  • Upon sign up, the GRAPHISOFT ID will be automatically paired with our system

For an existing customer

  • Open the webpage provided in the invitation
  • If you already have a GRAPHISOFT ID, it will automatically be paired with the company account if required
  • If you have only used a social login in the past, please sign up as a new customer and set a GSID for the social login
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Step 2: Plans & Pricing
  • After sign in, please select
    • Product
    • Term
    • Quantity
  • Click Next Step
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Step 3: Billing and Payment Details
  • Enter Billing Information
  • Zip Code and Address are first (the rest is filled out automatically)
    • Billing Address is used for Sales Tax Calculations
  • Shipping Address can be the same or different as the Billing Address
  • Payment Method:
    • VISA / MasterCard / Amex / Discovery
    • Credit / Debit Cards
  • Enter a Second Email Address for cc’ing emails / invoices
  • Payment Card is Validated (via $1 charge which is refunded) when ‘Next Step’ is clicked
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Step 4: Confirm Order Details and Place Order
  • Review Order
  • Accept Terms of Service
  • Click on ‘Place Order & Charge my Card’
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Step 5: Order Processing
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The following actions are available only if you already have purchased a subscription

How to change my Payment Card
  • Sign in to the webshop using your GRAPHISOFT ID
  • Go to the 'Subscriptions’  Menu and select the ’Payment Method’ sub-menu on the right
  • Then click Update Payment Method
wp-content_uploads_2018_08_PaymentMethod-1024x472.png
How to change Billing Address or Shipping Location
  • Sign in to the webshop using your GRAPHISOFT ID
  • Go to the 'Subscriptions’  menu and select the ’Billing and Shipping Information’ sub-menu on the right
Click  'Update Billing and Shipping Information’ to update your Billing information or Shipping information. You can also manage email addresses here: add or edit the email address for sending cc’d emails or invoices.
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How to obtain an Invoice All Invoices are emailed in PDF format following each successful transaction. The complete history of Invoices is available on the web shop for download.
  • Sign in to the webshop using your GRAPHISOFT ID
  • Go to the 'Subscriptions’ menu and select the ’Invoices’ sub-menu on the right
wp-content_uploads_2018_08_Invoices_updated_20180426-1024x445.png
How to purchase additional Subscriptions
  • Sign in to the webshop using your GRAPHISOFT ID
  • Go to the 'Subscriptions’ menu and select the 'Subscriptions’ sub-menu on the right
  • Use the 'Buy Another Subscription’ link at the bottom to start a new (additional) Purchase process, which will be same as the initial purchase
Download link is provided in case this is a new product type.
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How to purchase additional Licenses Step 1: Select License(s)
  • Sign in to the webshop using your GRAPHISOFT ID
  • Go to the 'Subscriptions’ menu and select the ’Subscriptions’ sub-menu on the right
  • Expand the required Term/Product by clicking on the arrow next to it
  • Select one or more Licenses that you want to change
  • Click the ‘Make Changes’ button
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Step 2: Switch to Annual
  • Depending on the Product, a variety of options will be displayed
  • Select ‘Switch to Annual Term’
  • ClickReview Order’ button
wp-content_uploads_2018_08_MakeChanges2-1024x537.png
Step 3: Confirm
  • A Summary of the Order is displayed
  • An update regarding the next renewal is shown
  • Click ‘Place Order & Change my Card’
Following Processing, the License is now listed under Annual Subscriptions
 

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