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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Forum Posts

Resolved! BIM Cloud server recommendations

We are looking to replace our current BIMcloud server.We have 15-20 users and projects that could be considered medium size (including large apartment buildings)With respect to operating system - Windows 11 or WIndows Server 2022? What are the benefi...

psmith by Contributor
  • 221 Views
  • 8 replies
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BIMcloud Archicad Versions

Hi!I just got an approval to use BIMcloud for our group project, i.e. Team licence. Unfortunately I use Archicad 25, while other members in the group have 26. Can we still work on the project, by using a library of Archicad 25, not 26? I cannot updat...

Diora by Newcomer
  • 352 Views
  • 4 replies
  • 0 likes

Resolved! Archicad 25 Teamwork error

Hello, with Archicad version 25 (Update 5010) we often get errors in Teamwork such as we see on a printscrean below: "Reload from server" , "Reload from recovery file" it seems like there is some kind of bug? This never happened with previous Archica...

teamwork.png
ananas by Enthusiast
  • 283 Views
  • 4 replies
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Resolved! Any way to protect my archicad files?

Hello everyone, I hope you are all well? I would like to know, is there any way to protect my .pln files with a password or something similar? I only know how to put a password on the pdf generated by Archicad. thanks for all.

BIMx navigation to file via Model Transfer

I may be missing something, but I have no idea how to direct a client and give access to a BIMx file that's hosted up on my, whatever you call it - the BIMx model transfer "space". I know how to get a file there via publisher, but I can't replicate w...

Resolved! Recovering a .db or .archive file

Hi, We are trying to recovering an old teamwork file that have been archived from the server machine. I was able to locate the back-up folder (named with all the random numbers and letters) but only .archive and .db files are available. No .pln or .p...

Resolved! joining a bimcloud server with an external license

I am currently trying to join the bimcloud of a new collaborator, however I get an error saying that "the bimcloud was not able to reserve a license". I have my own license, so my AC runs fine. Does this mean that my collaborator has to have a free l...

Long login times with BIMcloud SAAS

We are using BIMcloud SAAS for all of our projects. Certain projects can take up to 15 minutes to login. When one "Reserves All", the system appears to grant you access, but then the computer hangs for minutes on end, while showing a pop-up notificat...

BIM Server 19 INT for Windows Download

Hi, We have BIM Server 19 installed on a server running legacy OS. I have been tasked with Installing BIM Server 19 on a new WIN 2019 server. However I cannot find the installation files anywhere. The download link in this location is broken - Electr...

Sheldon by Participant
  • 123 Views
  • 1 replies
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BIMx on-site to in-office collaboration issues

Hello, I've uploaded a few models via Publish Hypermodel in Archicad 26 to our companies' BIMx Model Transfer site. Afterwards, I go on-site and open the BIMx app on my phone/tablet, successfully download the Hypermodel but whenever I try to login to...

image.jpeg image.jpeg Screenshot 2023-02-11 at 15.10.25.png

Resolved! BIMcloud basic. Cant choose Archicad version

I have just downloaded BIMcloud basic for my company.But i cant choose version of my ArchicadI think this is the reason why i cant connect to BIMcloud from my Archicad.It always shows - Client permission error (Error code: 3)

Non-responsive file size

I am working on a project in AC24 right now that is acting a little strange as I have noticed. To be more specific, the file size is not "responsive". My project was getting sluggish lately and I thought it was maybe time for some cleanup so I went t...

mb by Booster
  • 330 Views
  • 3 replies
  • 0 likes

Can't create BIMcloud project

I have a problem while creating teamwork project. Im installing BIMcloud menager and server with all the default settings. After that, and creating the user of the project i wanted to start the a new project. In the new opened Archicad 26 project i w...

Kuban00 by Participant
  • 384 Views
  • 3 replies
  • 0 likes

Hotlink problems

I have a complex model file with about ten hotlinks in it. Some of the hotlinks revert to previous pre-update versions when other hotlinks are updated. This happens on a regular basis. I update a hotlink and another one reverses it previous update un...

Narska by Enthusiast
  • 229 Views
  • 1 replies
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3D view glitch

Hello! I have had a problem for a couple of days when working in the 3D view the screen randomly goes to a drawing for a second and then comes back to the 3D view. This happens very often and it bothers my workflow a lot. Are there some suggestions o...

eliiseh by Participant
  • 296 Views
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BIMcloud user database changes

BIMcloud Manager user database has previously been stored in a single file and an automatic internal backup has been taken every day. This has been convenient when the server breaks and loses all its users. Simply restoring the previous db backup bro...

Reverting to previous update

Is there a way to revert AC25 to a previous update version? In my case I need to revert from the latest build .6000 to the previous .5010? I'm trying to teamwork collaborate with a company that hasn't updated their Archicad to .6000. Thanks!

Plural by Newcomer
  • 482 Views
  • 4 replies
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teamwork not available

we have one computer at the office (AC 26) that does not have any teamwork options available. The Teamwork menu is missing, and in work environment>menus "teamwork" menus is not an option. Also at File>Open there is no option open/join teamwork.

Create .MOD files without including Hotlinks Modules

Is it possible to "Save As" a .mod module without automatically including Hotlink files that are attached to the project? The only way I see to do this is to remove the hotlink modules and then save out as as .MOD -- This sucks as a workflow!!Any Sug...

gdford by Advisor
  • 577 Views
  • 8 replies
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Resolved! BIMcloud Basic - Switch from AC24 to AC26

If I understand this correctly, with BIMcloud Basic, all users have to use the same version of AC a BIMcloud Server for that particular version of AC. We have stuck to AC24 using a BIMcloud Server for that version of AC. We are skipping AC25 and want...

rm by Expert
  • 1028 Views
  • 5 replies
  • 0 likes

BIMcloud basic access issues over LAN, works well on wifi

Hi our small office of PCs and Macs have been flawlessly working on BIMcloud basic for over two years now and suddenly came across staff not being able to access the server. We initially thought it was hardware so switched out the switch hub, and eve...

dkim by Beginner
  • 304 Views
  • 1 replies
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BIMcloud users coexistance

Hi, I would like to know if it is possible for BIMcloud basic and BIMcloud (paid) users to coexist in the same BIMserver installation in order to be able to share models in BIMx for review and messaging.(I guess it is not possible but...) Thank you. ...

Bandwidth - BIMcloud for Archicad 26

I'm part of a small architecture firm in Boston. With the new upgrade to Archicad 26 and the BIMcloud, the internet requirements are massive and costly. Is anyone that's part of a small firm working on Archicad 26 - and how much bandwidth do you have...

catalano by Participant
  • 755 Views
  • 10 replies
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Automatically reserve teamwork

Hi all, Ive got a question about reserving elements in a teamwork file. The person I work with, often reserves his elements via the reserve button in the teamwork panel. Very often he reserves everything instead of the elements he selects. What is th...

Archicad 25 teamwork crashes

Hi! I have a problem with my Archicad teamwork file. It crashes while opening but this only happens to me and this specific file. I can open other teamworks files and my colleagues can open this file as normal. Has someone a solution for this? I use ...

Resolved! Creating Transmittals

I am not sure if it is that I am doing something wrong, but it seems one would require to reserve an entire team project in order to create a transmittal. So my question is, do I have to reserve the entire project to create a submittal for a selected...

Oszie_19 by Contributor
  • 752 Views
  • 4 replies
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Keyboard Shortcuts not saved

I am using AC23 on Windows 10. I have been using my own customised keyboard shortcuts for ages which have been working just fine, but just in the last week or so I have noticed that they don't get saved when I close down a Teamwork project and start ...

GSButler by Participant
  • 322 Views
  • 1 replies
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BIMcloud Project File - Missing Library

Hi all, We have encountered an issue where on BIMcloud we saved a consultant file and are placing it into a site model as hotlink. In order to keep the file small and project running faster, we saved the library as a separate library file and stored ...

cs_ryl by Booster
  • 247 Views
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AC 25 Teamwork bug reports

Hi everyone, It is impossible to use 'Apply View' (when someone requests an item or sends a message with a certain view) and 'Show' (My Workspace) commands in this Archicad version, it always ends up with a bug report. Has anyone run into the same pr...

“Share failed” message in Teamwork

Hello, A couple of days ago, two of my colleagues that are working in teamwork on a model tried to send changes but it didn’t work >>send failed message. After that, they saved the model as pla and tried to re-share it but without success. They got t...

Sound or blinking reservation alert?

Hi,The small note appearing (most often on the wrong screen) is so discrete. I'd like a sound and/or a blinking note so that I don't miss it. After having sent a reservation request or similar I start working on someting else...always several project...

Random Release of Reservations after Send & Receive

Has anyone experienced random (at least it seems random) release of reserved elements after a Send & Receive process? I have experienced this often. Is there a purpose to the release? Is there a way to prevent the release? I find myself needing to re...

Resolved! Archicad keeps crashing on certain commands

Hi. I am facing a repeating problem with Archicad 24. It keeps crashing while performing certain tasks. For example: It crashes when trying to update certain drawings in the layout. It will crash when deleting a particular section line It will crash ...

Teamwork error on send Archicad 25 (bug or my mistake?)

When working in Archicad 25.3011 and Bimcloud Basic (both on Win10) I got a strange error when trying to send changes: Network testing did not reveal any errors. The rest of the projects open normally. The error appeared after inserting elements from...

kuvbur by Enthusiast
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Two different offices two different bimclouds

Hello! We are in a dificult spot. We have an office in a city and we want to collaborate with another office from another city. Both offices have Archicad 25 and BimCloud Basic servers. We can't remove one because we don't colaborate on all our proje...

Lucian by Contributor
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  • 2 replies
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Resolved! Log in to BIMcloud

I was just hired by an architect and he gave me the id and password to log into bimcloud. I installed bimcloud, but I have no idea where to log in so I can start work?! Any help is welcomed.

BIMcloud and Hyper-V

We currently run BIMcloud on a Hyper-V installation with several VM's.There's the DC/Fileserver, the BIMcloud and a VM with our linux VoIP installation. Apart from the VoIP, for which we have ongoing quality issues, everything seems to work fine most...

Resolved! BIMcloud Basic Snapshots | One project cannot be edited

Hi there, On BIMcloud Basic 2020.3 with Archicad 24. I cannot edit the snapshots settings for one specific project and I don't really know what to do. The edit button is there but when I click on it there is no drop-down menu. See snapshot attached T...

Capture d’écran 2021-09-02 132527.png

Migration from BimCloud Basic to BimCloud SaaS

Has anyone figured out a good way to migrate from BimCloud basic which we have remotely hosted on a VM, to BimCloud SaaS? I would really rather not have to download each project and associated hotlink than re-upload and re-link. Unfortunately, this s...

Can't change some settings in BIM Cloud Basic

Hello. We try to use BIMCloud Basic Install last version, do the setup steps and all works fine (i suppose:)) But when i need to change some setting in BIMCloud Basic Manager - i can't do it For example: I need to change email settings. I login as ma...

Anonymous by Not applicable
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DNS issues with new Windows BIM server setup

I have done many a BIM server on Macintosh and this is my first time doing it on Widows. I first setup the local DNS system so that the a phrase bimserver.company.com refers to the local static IP of the server. In fact, when I use a command line to ...

Anonymous by Not applicable
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Resolved! New Laptop can't open joined teamwork project

Hi all, Would appreciate some help on this one. I am trying to open a Teamwork Project that I have already joined. However, once the project loads I get an error message that reads "Error occurred during the last Teamwork operation. Start difference ...

Graphisoft BIMcloud Basic 24-25 stopped working

Hi everyone!, Recently I made an update for Windows 10 Pro, to 21H1 version. After that, BIMcloud Basic for AC25 was installed and configured. At the end none of BIMclouds works (Teamwork users can't connect). The only possible connection to BIMcloud...

Resolved! Opening Teamwork project and automatically receive changes

I'm working on a large Teamwork project, approximately 10 GB. The project is hosted on BIMcloud as a service. When opening the project, it takes about a minute or two before the popup comes asking to receive changes, which I always want to receive. T...

Casper by Participant
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Archicad 22 team crashes when saving PLN

Hello, So we faced a problem that every time we try to make a reserve copy (save PLN on computer) of our team project (ARCHICAD 22) Archicad crashes. does anybody know what could possibly be the cause? Thank you in advance for tips

Anonymous by Not applicable
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My server disappears from my Archicad Manager

Hello, Iam usign BimCloud Basic 23, with Archicad 23 3003 teamwork with hamachi. Its third time that in the bimcloud manager the server disappear from nothing and i cant restore it. The only solution that works for me its to re-install everything. An...

Anonymous by Not applicable
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Teamwork error: Cacheinfo.xml

Hi,I'm having problems with teamwork projects. Each time I try to join or share a project on the BIMcloud a window appears with the following message: Error during file creation: C:\\Users\USERNAME\Graphisoft\TW Data\AC-24.0.0\\CacheInfo.xmlI already...

ARCHICAD requested on my behalf

please help.. I'm having this issue for quite a while now.. archicad automatically requested to other users online onto the file requiring to release all to other users for me to send & receive changes. Hoping for answers what could have cause this.....

Anonymous by Not applicable
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Joining Teamwork, Downloading time/ speed

Good Day, The issue I noticed today is that ArchiCAD is downloading teamwork cache data very slowly. I downloaded an app called Glasswire to monitor the internet speed when joining a new file, as it hangs on the first stage 1 | Downloading Data... It...

BIMCloud Basic (Archicad 24) Server not Accessible

Hello all. I´m having problems with BIMCloud Basic for Archicad 24. I have 21/22/23 working fine but when I created the server for 24 I can´t use teamwork. When I open the BIM Manager it show the server as not accessible. If I create a folder for a n...

Failure to Upload AC Library 24 on the BIM Cloud

Hello - After setting up the BIMCloud Basic on an office server and sharing the first teamwork file there, I am trying to upload the AC Library 24 and I am getting an error message. I have a project administrator and lead architect role so I was able...

Resolved! Small firm using Dropbox NOT BimCloud/Teamwork

I am just starting to work with a small firm that has been getting by, sharing Archicad files via Dropbox. What are some problems that will crop up using a cloud service that are solved by using BimCloud (Basic or SAAS)? I am predicting that librarie...

Teammember problem with teamproject

Hi there, One of our teammembers doesn't seem to have its library working proberly in a teamproject. With al he's modeling everything is purple and black. According to the library manager eveythings seems to be oké. At 'Surfaces' it shows that ArchiC...

Dontknow by Enthusiast
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Can't update Bimcloud library!?

Hi, EDIT - managed to solve it by opening an AC instance and adding the BS lib and then open lib manager and delete the duplicate. I have no clue why someone updated the lib with a duplicat...unintentional of course but still I have never updated BS ...

Problem restoring a backup file (BIM Server)

We created a new BIM server and a few files was left behind from the old BIM server. My IT crew was able to restore an automatic backup.archive file. I reached out to Graphisoft and they sent me documents on how to restore it. I followed the instruct...

dhnguyen by Contributor
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  • 5 replies
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Client Side - Teamwork project very very high usage

Greetings everyone! We are having a problem and would like to understand the causes to try to mitigate this error. In our office we work with large projects (for example 3 towers with a common base, on average 20 floors each). We use the iceberg meth...

Anonymous by Not applicable
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  • 4 replies
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BIMcloud basic backup scripts in Catalina or Big Sur

Hi. I can't get the scheduled backup scripts according to http://download.graphisoft.com/ftp/techsupport/downloads/BIMcloud/IH/Backup_Guides/BIMcloud_Basic_22_Backup_Guide.pdf to work in Mac OS Catalina or Big Sur. Has worked fine in previous version...

Resolved! BIMCloud message

Recently we upgraded to ArchiCAD 24. A new BIM Server is created and I am able to log in just fine from a browser. However, I'm getting this message when I try to join a Team Work project, what is the problem and how can we fix it?

dhnguyen by Contributor
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Resolved! Help! Black dots on several objects instead of the object

Were a couple of students working with teamworks and bimcloud with the student versions. One of us has a mac and the other a windows computer. Suddenly the computer with the bimcloud server (the mac) is experiencing black dots replacing the windows, ...

Anonymous by Not applicable
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Resolved! AC24 Send Error while sending changes to the Server

Hi Guys, yesterday a coworker has send me a screenshot with this error message: Since the text is german, here is a rather rough translation: Sending-Error The Server cannot confirm, if the last sending operation was finished. In any case your last c...

SeRohde by Enthusiast
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Bimcloud colaboration Trouble

Hi everbody, thank you for your time reading me. I will try to be as clear as possible. We are two people working in remote from our homes. I want to set up Teamwork function settings so we can work on the same file remotely. I downloaded Bimcloud I ...

Anonymous by Not applicable
  • 579 Views
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Resolved! AC 24 "Cache File Opening Error" at start-up

So today while I had ArchiCad 24 open, I had a sudden power cut. As a result, my PC shut down while I was working on the program. After restarting, I tried to re-open Archicad and got presented with a "Cache File Opening Error" at the start-up screen...

Anonymous by Not applicable
  • 4147 Views
  • 6 replies
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BIMcloud duplication - How to

We are in the process of changing our server. We have BIMcloud basic. On the BIMcloud Basic Backup guide I read that the 2nd level – Full BIMcloud Basic Data backup is useful for "Duplication of BIMcloud on a different machine", but I couldn't find a...

Restoring from database

Hi! During upgrade of BIMcloud Basic from ARCHICAD 23 to ARCHICAD 24 some server crashed and I had possibility to restore projects from server backup, but some of projects are in format .db (database). Is there any chance, that I can convert .db fail...

HannesL by Participant
  • 516 Views
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Resolved! Update Path for BIMCloud Basic from 2019.4 to 2021.1

Hi everybody, I hope you all are healthy and doing well I just wanted to use your knowledge about updating BimCloud Basic. I have an standalone BimCloud Basic (WIN 10) with a pretty dated Version 2019.4 which needs to go to latest 2021.1 Should I jus...

SeRohde by Enthusiast
  • 667 Views
  • 1 replies
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BimCloud Basic Backup Scripts

Hi guys! I modified the original BimCloud Basic Backup Task files from here http://dl.graphisoft.com/ftp/techsupport/documentation/BIMcloud_Backup_Guide/v24PcServerAndManagerBkUp.zip. Biggest difference: The original Script stops the server, does the...

Thinking on switching to BIMcloud... thoughts?

I am going to write this topic here, hoping it is the right place. We are thinking of developing on project between two offices via BIMcloud. The models though will be separated in multiple teamwork files due to the size of the project, therefore the...

agroni by Contributor
  • 1188 Views
  • 3 replies
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Re: BIMCloud server hardware requirements.

I have split this post off from the original topic (Cloud Archicad) and renamed it as it really has nothing to do with that. Sorry I have no answers for you though as I don't use BIMCloud. Barry.

Migrating Bimcloud versions 22/23 from MacOS to Windows 10

Hello, We have an old MacMini Server running Bimcloud versions 22 and 23 that we would like to migrate to a Windows 10 machine. We were told we have to export each individual project from the Archicad app and import it onto the Windows 10 Server. We ...

Anonymous by Not applicable
  • 383 Views
  • 1 replies
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Publishing MODs to BCaaS now works

I only get 6 Google hits for "publish modules" BIMcloud and 3 for "publishing modules" BIMcloud. I noticed one can now “export” a PLN to BIMcloud, so I tried publishing MODs to a BIMcloud folder in BCaaS. I published to, placed, and updated from ther...

Ignacio by Advisor
  • 427 Views
  • 2 replies
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Problem with PMK published on BIMcloud

I've a problem with the PMK I publish on BIMcloud server. I have drawings linked to those PMK on my master layout. When I publish the PMK again, I can't update them on the layout: Error message saying that It can't open file. I've done the same with ...

Anonymous by Not applicable
  • 2036 Views
  • 7 replies
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BIMcloud 2021.1 Released

Dear All, BIMcloud 2021.1 has been released in the following language versions: AUS, AUT, FIN, GER, INT, JPN, NED, NOR, NZE, SWE, UKI, USA. Support for other languages is coming soon. The primary focus of this release is to support Archicad 25 and it...

twsupport appearing on desktop - what is it?

I have a engineer working in the Archicad model. He had a problem when send and received he got about 25 files on his desktop that were a twsupport log file didn't know what it refers to or what. I kicked him out of the bimserver so he could rejoin t...

BIMcloud appears with a yellow icon

Hi, on the server when BIMcloud basic is installed the icon appears yellow (see attached image) The option to open BIMcloud Manager is greyed out. Through the browser I can access Manager and there are no warnings. We can access and work without prob...

Default snaphot settings

Whenever a new project is shared on teamwork, I need to manually go into the project settings and change the snapshot settings from 10 hours to 1 hour. Is there a way to adjust the default setting, so all new projects have the above interval set?

Open and Repair - Failure to Repair warning

Today I went to get into a Teamworked file. Received a warning that my file was not the most current and have to be opened from last opened. I saved off the solo file. I then went to run the repair on the solo file. It came back with a warning saying...

tsturm by Newcomer
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  • 2 replies
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Do we need BIMcloud?

At present our Archicad users (currently about 15 licenses on AC18) access our projects via a VPN to a remote server. The server is not well configured for graphics so they only use the internal engine, not OpenGL. I would like them to be able to run...

tjmillar by Enthusiast
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  • 4 replies
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Resolved! Export favorites option not visible

Hi everyone, I want to export my favorites to from an AC23 file. The internet tells me there is supposed to be an "Import / Export..." option in the drop-down menu of the favorites pallette, but mine stops at "Clear search". This is driving me a bit ...

canvea by Booster
  • 622 Views
  • 1 replies
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No MESSAGING in AC24 4007

I cannot see messages sent by others and they cannot see the ones I send.. Anyone experience this? Is there some setting that may have got switched? (when I updated yesterday?)

Resolved! No option to downgrade to BIMcloud Basic

I'm working on a group project with another student and it would be easier if we could work in "Teamwork mode". In order to do that we both have to downgrade to BIM Cloud Basic. My colleague has successfully downgraded, however when I open the BIM Cl...

Anonymous by Not applicable
  • 845 Views
  • 3 replies
  • 0 likes

BIMcloud install stuck at "Configure Manager" step

I'm trying to install BIMcloud Basic using BIMcloud-2020.3.DMG on an iMac running macOS 10.14.6. Whenever I get to the "Configure BIMcloud Manager" step it just thinks and thinks, never actually does anything. I let it sit for 5 days and still hasn't...

cgrimley by Contributor
  • 470 Views
  • 1 replies
  • 0 likes

Default Opening View

No matter how many times I save a teamwork file with a specific view and send changes to the BIMserver. Whenever I open the same file again, it opens with a default view that was different from the view I last saved. ( I am the only one working on th...

dhnguyen by Contributor
  • 468 Views
  • 2 replies
  • 0 likes

Archicad 24 - Elements in your Workspace message

Recently I've been getting the following message every time I Release All or Send/Receive: "Some elements in your Workspace were fixed by ARCHICAD." There's a "Show in Browser" radio button available that, when clicked, displays an empty list with no...

Anonymous by Not applicable
  • 401 Views
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Slow Send/Receive to BIMCloud

I'm running ArchiCAD 23 on an iMac (10.15.6 Catalina). Send/Receive events, really all TW tasks, seem to have increased in the amount of time required to complete. A new model created from native 23 template, with a single line drawn after the initia...

Extracting the list of participants in project

Hi, I used to work with Archicad since 2007 till 2019, when I had left the profession of architect. However I have saved all my projects on my HD, but I do not have the software any more. Could someone please help me to exctract the list of the parti...

Anonymous by Not applicable
  • 693 Views
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Resolved! "No Access Right" in Archicad 23 teamwork

I'm working on teamwork in archicad 23 on windows and it's showing me 'no access right' for elements like 'complex profiles', 'dimensions', 'window schedule', etc. I can reserve most of the elements and edit them, this problem occurs in only some are...

Anonymous by Not applicable
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linked library in teammodel

Hi Is it possible to add linked library to teammodel in AC23? We don't have this option in teamwork projects. I don't think it is the matter of user permissions, I'm allowed to add libraries. Thanks Piotr

Piotr by Contributor
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  • 1 replies
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BIMcloud 2020.3 Released

Dear All, BIMcloud 2020.3 has been released in the following language versions: AUS, AUT, BRA, FRA, GER, HUN, INT, ITA, JPN, NED, NOR, NZE, POL, POR, RUS, SPA, SWE, UKI, USA. For the rest of the languages, BIMcloud 2020.1 can be still downloaded and ...

BIMcloud Basic not updating for AC24

We are running BIMcloud Basic version 2020.2 (24.0.2411.1609). Likewise, we are currently running AC23. We have upgraded to AC24 and would like to start using it. However, we are not able to access the BIMcloud server. We receive the following error:...

jkershaw by Enthusiast
  • 918 Views
  • 1 replies
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Release All when closing Teamwork

Is anyone actually using the function "Release All when closing Teamwork Project with send Changes" from the Work Environment / Data Safety & Integrity settings? I'm working mostly with Archicad 22 now and I've noticed it on several projects that thi...

Anonymous by Not applicable
  • 1032 Views
  • 4 replies
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How many users in your large teamwork projects?

Hi, We are spending loads of time watching the blue wheel and I need to figure out where the problem is. Sometimes (twice already today) AC just freezes ..."Communicating with server"...for half an hour or so... Our TW-file is 6GB and we are 16-18 pe...

Server recommendations for BIMcloud Basic

Hello. I need to make a proposal soon for a new and dedicated BIM Server. We have 18 licenses and generally 3-5 Teamwork projects, between 21 and 22. Archicad 24 cannot yet be implemented because of the OS limitations for BIMcloud, one of the reasons...

Anonymous by Not applicable
  • 1944 Views
  • 9 replies
  • 0 likes

Teamwork on different networks

Hello everyone My friends and i have a college assignment which would be easier to do with Archicad teamwork. I started a server on my computer, and i added access to my two friends for using a server, Our problem is that my friends cannot connect to...

Anonymous by Not applicable
  • 944 Views
  • 2 replies
  • 0 likes

Extracting Data from BIMcloud server

Hi, Is it possible to extract file size data out of the BIMCloud server ? We work on a lot of concurrent projects, of quite a complicated nature and regularly find some files seem to get quite large and cumbersome to use (especially when IFC's have b...

BIMcloud Server CommandLineConfigurator subliminal messages

I have been getting these “BIMcloud Server CommandLineConfigurator” self-hiding popups every now and then for some time, different Archicad versions. The messages start popping up and disappearing intermittently (short movie at https://www.dropbox.co...

Ignacio by Advisor
  • 946 Views
  • 5 replies
  • 0 likes

bimcloud basic backup scripts

Has anyone else had trouble with the latest backup scripts provided by Graphisoft? Links to these are found in the BimCloud Basic Backup Guide. Some background: we successfully used these scripts in the past to automate the backup of bimserver. We re...

jkershaw by Enthusiast
  • 705 Views
  • 2 replies
  • 0 likes

Zone color shows up when file is launched

I created a new view setting for a floor plan with zone coloring. Everytime I save the drawing, I made sure that I am on a different view so that when another user (or myself) opens the plan, they do not see the zone color showing up. However, the zo...

dhnguyen by Contributor
  • 1629 Views
  • 3 replies
  • 0 likes

Libraries not loaded in Teamwork

Hi all, I have a teamwork project. It was fine until this morning. The AC23 on Bimcloud was not loaded. Please see attached. Apart from this Libraries issue, the file is running fine. I've tried to re-open the file few times but it was still the same...

Anonymous by Not applicable
  • 943 Views
  • 3 replies
  • 0 likes

Template/Mod files and BIM Cloud

I was able to upload a new AC24 template file to the AC24 BIMcloud, but I am unable to view/open it thru teamwork project to update it. Is the tpl file not compatible with the BIMcloud?

Red by Enthusiast
  • 1192 Views
  • 5 replies
  • 0 likes

Team members cannot connect to BIMCloud Server

Hello, I have a problem connecting to Server. I've installed and set up my laptop, using IP Address, to be the host server. I also created users for all my team members. However, all of them cannot access/ connect to my server. And I can only access ...

Anonymous by Not applicable
  • 812 Views
  • 2 replies
  • 0 likes

Resolved! The new BIMCloud and AC 23 vs 24

I see the value of the new BIM Cloud features. I assume that all features will also be available to AC23 users? I would love to store other file types. But can some on confirm what is and is not available to AC 23 users. Since the new features of AC2...

Resolved! SOME DIMENSIONS DO NOT UPDATE IN TEAMWORK

Using Archicad 23 build 4006 on both machines and BIMserver 2020.1 we experienced dimensions on details that do not update when updated by the team member that created them. Once the dimension was modified (moved stretched) and then "send and receive...

Teamwork file on two computers

I've have several instances where I am working on a teamwork file from my home computer (logged in via VPN and my teamwork username), have released all, sent changes, then when I log into my office computer and open the teamwork, the below message ap...

Anonymous by Not applicable
  • 1643 Views
  • 9 replies
  • 1 likes

Teamwork File: 3D Views show as black boxes on Layouts

Anyone have this problem? Seems to be triggered by interrupting a 'publish' command. The issue for me is just how to fix it. The hyper laborious route (which doesnt always work) seems to be to save pln, repair the file, and re-share as a teamwork fil...

Anonymous by Not applicable
  • 536 Views
  • 1 replies
  • 0 likes

VPN disconnect, only when sending TW snapshots

Hello All, I have a persistent problem with Teamwork snapshots: About 8 out of 10, my VPN tunnel gets dropped when sending an ArchiCAD .pln snapshot, the file size can vary between 150-200MB. Re-trying cost me a lot of time at the end of the day, and...

INVALID FILE FORMAT

Could someone explain why I've received an invalid file format message from my BIMcloud platform when trying to import a .pln or .pla extension file? Please take a look at the enclosed screenshot.

Mjules by Mentor
  • 1011 Views
  • 3 replies
  • 0 likes

Problem with .PLN backup

Hi, we're having problems with .PLN snapshots in BIM Cloud. For all of our project, BIM stopped making PLN backups about 1 month ago, they all froze at PENDING status. I've tried stopping and changing the schedule. Restarting the server and services....

Anonymous by Not applicable
  • 713 Views
  • 3 replies
  • 0 likes

Bimcloud Basic - no backup of the libraries

Hi, does anybody know why bimcloud basic is not creating backup files of the libraries? Projects are backing up correctly to pln, and archive, but not libraries. I have reinstalled the server, also checked with friend and his bimcloud is acting the s...

Anonymous by Not applicable
  • 762 Views
  • 2 replies
  • 0 likes

BCaaS, file server

With regular BIMcloud servers, I had been using corresponding file servers for storing hotlinks, PDFs, PMKs, and any file that needs to be dynamically linked to the bimserver file. Is there, or could there be, anything like that part-and-parcel with ...

Ignacio by Advisor
  • 949 Views
  • 2 replies
  • 0 likes

Some elements in your Workspace were fixed by ARCHICAD

BIMcloud, Send, gives me a 'Send Succesful' notice reaffirmed by a 'Changes were successfully sent.' followed by a 'Some elements in your Workspace were fixed by ARCHICAD.', which sounded to me rather scary. Hitting 'Show in Browser' takes me to the ...

Ignacio by Advisor
  • 4188 Views
  • 6 replies
  • 0 likes

Teamwork with different Archicad versions?

My colleague uses Archicad version 20. I want to try to use teamwork option and connect our two pcs, but I see that Archicad 22 is the newest version. As a Revit user myself, I have to catch up a bit with new things in Archicad (I used it years befor...

Anonymous by Not applicable
  • 598 Views
  • 2 replies
  • 0 likes

Migrate Projects A22 to A23 on BimCloud Basic / Teamwork

We're a small office using Teamwork setup on BIMCloud Basic for last two years or so (prior to that just worked directly on files via Dropbox ). Libraries have never been managed very well and warnings for duplicate/missing library parts are simply i...

BIMCloud vs. BIMServer? Isn't it the same thing?

I'm at a loss here and pardon my ignorance but......isn't a BIMServer with Teamwork the same thing as BIMCloud or is it two distinct functions? I'm collaborating with a firm in South Florida remotely. Right now we are sending via DropBox the PLA's ba...

rob2218 by Booster
  • 2366 Views
  • 13 replies
  • 0 likes

Bimcloud server - remote access

Hello. Me and my friend are currently using the free Bimcloud server in LAN with Archicad 23, but we don't seem to be able to set it for remote access. We both have Educational licences and do not know how to set it up in order to connect and work fr...

Anonymous by Not applicable
  • 2721 Views
  • 1 replies
  • 0 likes

BIMcloud 2020.1 Released

Dear All, BIMcloud 2020.1 is now available. The unified installer package is accessible on the BIMcloud download site. So far, we have tested the package with the AUS, AUT, FIN, GER, INT, NED, NOR, NZE, SWE, UKI and USA language versions. Support for...

Placing Multiple Views from BIM Cloud

Unless I am completely over looking something, it would be nice to be able to select and import multiple views when importing from the BIMCloud. When working on a large project, like a hotel, it is very repetitive and cumbersome when having to import...

Red by Enthusiast
  • 1650 Views
  • 4 replies
  • 0 likes

Select deleted items

Hi, a team member accidentally deleted a bunch of his items. I can see those items on my local copy because I haven't received changes, they appear as "deleted". To be sure if there are any more deleted items, is there a way to search for deleted ite...

Trying to enter a TW file - here's the errors I'm getting?

Hello GS. Trying to do remote work for a client. we are using AC22 on a PC we have ALL the updates. both myself and the architects server are on the same version and proper build. We keep getting these error when I try to login to their BIM Cloud add...

rob2218 by Booster
  • 2445 Views
  • 9 replies
  • 0 likes

Stuck at send receive loop

Hi all, we have one issue maybe it is a bug in ArchiCAD 23, working on teamwork on Bimcloud basic, User A reserved Layer settings and modified something, in other pc user B reserved Complex profiles and modified something, now after working for a whi...

giza by Booster
  • 2561 Views
  • 6 replies
  • 0 likes

Resolved! Duplicate teamwork project (AC20)

Is there a way to duplicate a teamwork project? I would like to migrate a project from 20 to 23, but before that I need to check if everything is ok in 23. So I would like to test the project on a duplicate. Realted question: If I migrate a project f...

Anonymous by Not applicable
  • 37775 Views
  • 2 replies
  • 0 likes

Archicad + dropbox

Hello hello, I am helping an office figure out why their files and program is so slow and I am wondering if it might be because they have they Archicad files saved in a Dropbox instead of having them in a local folder and the libraries on a bimcloud....

Anonymous by Not applicable
  • 2977 Views
  • 5 replies
  • 0 likes

How to create editable BIMcloud Libraries ?

Hi all, When uploading a container file .lcf as a bimcloud library I am not able later on to edit that library. how can I create an empty library that I can later edit ? Kind regards, A. Eismann

AEismann by Participant
  • 1666 Views
  • 3 replies
  • 0 likes

BIMcloud Library does not load

Hi all, We are using archicad 23 together with BIMcloud basic for archicad 23 ver. 2019.4 (23.0.2504.1102). As you can see in the screenshots attached, we have a library with files in it 76MB, which of we cannot see the content or use it. I tried to ...

AEismann by Participant
  • 6320 Views
  • 21 replies
  • 0 likes

Resolved! Teamwork. Best practice to save pmk files?

Hi, We have a dedicated machine exclusive for the BIMcloud. All information regarding non teamwork projets and all the publish files from temwork projets are stored in another machine. We are now starting to implement the separate file workflow for l...

Anonymous by Not applicable
  • 33063 Views
  • 2 replies
  • 0 likes

Error sending TeamWork changes

When submitting changes TeamWork[/img] An error occurred while performing the last operation ARCHICAD! Server connection failed. Possible reasons: - a network error does not allow ARCHICAD to connect to the server. - An attempt was made to perform an...

Anonymous by Not applicable
  • 1608 Views
  • 1 replies
  • 0 likes

BimCloud backup - bimlibraries

Does anyone have suggestion how to deal with backing up the bimlibraries? The scripts Graphisoft has provided to backup BimCloud basic and Bim Server create new bimlibraries each time. This leads to plenty of unnecessary disk usage and longer than ne...

Anonymous by Not applicable
  • 1794 Views
  • 1 replies
  • 0 likes

ARCHICAD23- Teamwork send&receive notification

I think it would be a good idea to have notifications in teamwork mode when someone just send their changes, it would save time to message each other say "hey I just update my part", and you get to decide if you want to receive changes now or later.

Anonymous by Not applicable
  • 1253 Views
  • 0 replies
  • 0 likes

Re: Teamwork with different Archicad versions?

[Edit by Moderator: The original post of this thread was deleted because of spamming, this is why the thread starts with the second post, which is an answer to that deleted post.] Hello PatriciaRodriguez, Teamwork with Archicad is wonderfull ! Today ...

Bimcloud conflicts while editing library parts

Ok I am running into this flustrating issue on our BIM Server. We run Archicad 22 5009 CZE and BIM Server 22.0.2408.411 (Can't update this because of server HW and SW setup) We have five client workstations and for the specific project we need to mak...

Messaging on Teamwork

I was wondering if there was an audible alert for incoming messages. They come in silently. I am working remotely on a hot project where timely communication is key, but several messages have come in before I even notice them. Our team has resorted t...

Connection error when setting up bim clod manager

Hello everyone, need some help to setup bim cloud manager. When i have to Set Up Server Address i can't continue neither whit pc adress or ip adress. The massage is `CONNECTION ERROR` AND THST'S IT. Can ypu help me? Please

Anonymous by Not applicable
  • 1177 Views
  • 0 replies
  • 0 likes

File size, Bimcloud (server) and PLN file

Hi all, We have quite big files on the Bim server, the are around 4GB, they get big after we hotlinked an IFC, and never deflated once we took the hotlinks off. when saving the PLN the files size is around 300 MB, does anyone knows how to deal with t...

AEismann by Participant
  • 2168 Views
  • 6 replies
  • 0 likes

Resolved! BIMcloud Libraries showing empty

Hello, we have a network of 10 workstations (Windows 10), and BIMcloud Basic 22 is running on a different computer. Only one computer out of these will show empty BIMcloud libraries in ALL Teamwork projects we open. All the rest of the computers load...

AC23 Crash clicking send&receive button on team-work

Hi, in AC 23 we report a fatal crash clicking send&receive button on team-work palette (two iMacs 5K -MacOS Mojave 10.14.6 - AC23 3003 - Bimcloud basic 2019-4) The problem occur only opening any exiting AC22.pln files. No crash problems with new AC23...

BIMCLOUD INSTALLATION PROBLEMS

111/5000 Good morning, I wanted to know if it is normal for this warning to appear on the installation, since it does not let me install it. [img][img] translation: you can only define an empty directory or a bimcloud directory for installation

Anonymous by Not applicable
  • 821 Views
  • 1 replies
  • 0 likes

Resolved! Teamwork Issue using v.21

Our office has been successfully using Teamwork/ BIMcloud for about a year or so. Just in the past day or two every time I try to "send and receive" It throws up an error that says "Unsuccessful Teamwork Operation, receive changes failed!" I'm signed...

Anonymous by Not applicable
  • 2351 Views
  • 1 replies
  • 0 likes

ArchiCAD 23 Teamshare using a lot of Hard Drive space

I had 131 Gbs of free space on my hard drive I created a Teamshare Project added a Project Library, the ArchiCAD 23 Library and the ArchiCAD Migration Libraries and now I have 13Gbs and my Mac is complaining that it is low on Hard Drive space Is this...

Migrate server from one computer to another

Hello, I’m looking for some help to move our BIM Cloud from one machine to another. Some background: We are a small architecture firm, just 2 architects, and our workstations are basically macbooks pro attached to a docking station with monitors and ...

Anonymous by Not applicable
  • 1348 Views
  • 3 replies
  • 0 likes

Problem with release function in TW in Archicad 22

There is an annoying problem with Release / Release all function in our Teamwork projects in Archicad 22. My colleagues, but also myself have a problem that Archicad doesn't really release elements in the project when one clicks on the Release or Rel...

Anonymous by Not applicable
  • 875 Views
  • 5 replies
  • 0 likes

BIMcloud 2019.4 Released and new Help Center Article

Dear All, BIMcloud 2019.4 is now available. The unified installer package is accessible on the BIMcloud download site. So far, we have tested the package with the AUS, AUT, FIN, GER, INT, NED, NOR, NZE, SWE, UKI and USA language versions. Support for...

Mismatched versions of BIMCloud Server and Manager

We are running BIMCloud Server through a Mac mini in our office. We updated to the latest version - both the Server and Manager files. But the server is now inaccessible. Furthermore the BIMCloud Server version is still listed as the old version when...

Anonymous by Not applicable
  • 1010 Views
  • 1 replies
  • 0 likes

Unable to activate graphisoft ID in bimcloud basic

When I first started bimcloud basic. The manager asked me to activate graphissoft Id. But the webpage has been stopped and can't move. Is this due to a problem with my computer network settings, or is it a problem with the server at GRAPHISOFT?

Anonymous by Not applicable
  • 1033 Views
  • 3 replies
  • 0 likes

Not found any BIMcloud related license

I've installed BIMcloud-2019.3 and it fails for me during the BIMcloud Manager. It says: BIMcloud Manager configuration failed Please check the log files for details. The last log file written to in the log directory is the license_manager file and i...

Anonymous by Not applicable
  • 1220 Views
  • 2 replies
  • 0 likes

BIMCloud Basic accidental upgrade

Hi, Recently my BCB 2018 got upgraded to the full BIMCloud version. There are only a few people knowing the masteradmin password, and none claimed the responsibility. Is anyone aware of any bug that can trigger the upgrade? Thanks and appreciate any ...

Anonymous by Not applicable
  • 876 Views
  • 1 replies
  • 0 likes

Server path mapping for macOS and Windows work enviroments

In AutoCAD there is a tool called "Server Path Mapping" which solves the problem when a project is used by both windows and mac systems. You can match windows' "X:" with "/Volumes/XYZ" and then your refs and placed images will be available on both sy...

Anonymous by Not applicable
  • 929 Views
  • 1 replies
  • 0 likes

BIMcloud Basic and External Snapshot settings

I am running an installation of BIMcloud Basic, which is 1 or 2 versions out of date (v. 23.0.44.725) While looking around within BIMcloud Server Configurator, I noticed an option to store Snapshots on an external folder. Great! I checked the box, cy...

BIMcloud Basic server inaccessible after update to 2019.3

Hello! I recently downloaded the new BIMcloud updater for 2019.3 and ran the installer for our server. When prompted to install a new or update an existing software, I chose to update the existing BIMcloud Server we have been using since August 2018....

Anonymous by Not applicable
  • 1483 Views
  • 1 replies
  • 0 likes

Revision Control

I'm working with an architect firm now and they refuse to use BIM Server, because they "want control over what changes". Has this issue not been addressed with the BIM server? Like who changed what and when? Also, locking stuff from being changed? Is...

Anonymous by Not applicable
  • 1708 Views
  • 3 replies
  • 0 likes

Retieve local data files

Our Teamwork server crashed. Is there any way to retrieve the local copies of the files we worked on from our hard drives? I was able to retrieve those in the short cut list, but need to retrieve all my local files.

Anonymous by Not applicable
  • 1103 Views
  • 1 replies
  • 0 likes

BIMcloud 2019.3 Released

Dear All, BIMcloud 2019.3 is now available. The unified installer package is accessible on the BIMcloud download site. https://www.graphisoft.com/downloads/bimcloud/ So far, we have tested the package with the AUS, AUT, FIN, GER, INT, NED, NOR, NZE, ...

File size on BIMcloud22

hi, is it possible that a Teamwork file on the BIMcloud22 shows the file size including all snapshots (backups)??? One of our files has 6.7Gb and just by duplicating it (in BIMcloud) the file size dropped to 2.3Gb! The duplicated file does not have t...

agroni by Contributor
  • 1512 Views
  • 6 replies
  • 0 likes

Unsent Changes Preventing Update

Hi I know this has always been a bit hit and miss but linking views via teamwork to layouts almost seems unusable. Tried various combinations of send then receive with sporadic success. Has anyone come up with a viable solution? It is a great tool bu...

Flitch by Participant
  • 1691 Views
  • 0 replies
  • 0 likes

New BIMcloud Related Help Center Articles

Hello everyone, I'm happy to announce you that we released 2 new BIMcloud related articles on Help Center: How to Configure Snapshots to an External Storage How to Downgrade from BIMcloud to BIMcloud Basic I hope you will find them useful. Kind regar...

BimCloud Classic For AC21 & AC22 Projects

Hi Today I work in a French Architecture Agency We work with AC22 We work allways with our Bimcloud classic into our agency It deals with a BimCloud 2018 to recieve AC21 projects I had and I want to collaborate by this way by AC22 project Today I can...