Problems with BIMcloud as a Service if you have multiple files on different BIMcloud servers

[marcoariveross]

Problems with BIMcloud as a Service if you have multiple files on different BIMcloud servers

Greetings everyone.

I have an issue I'd like to address. I use my license at a company during the week, during business hours, and I collaborate with two companies in Chile as a guest on their BIMcloud as a Service servers.

Sometimes I'm publishing or simply sending and receiving information (quite a lot), and I want to be able to work on another project on a different BIMcloud server... The problem is that it doesn't allow me to be connected to more than one server.

If I'm on the same machine with my Archicad Collaborate license, it seems absurd to limit the user from taking advantage of BIMcloud's downtime and working on other projects.

Even opening two projects on a guest server is random; sometimes it allows it, sometimes it doesn't, it simply disconnects one or the other without any pattern or logic.

Has anyone had a similar problem? If so, did you find a solution? Or is it simply Graphisoft's desire to make life more difficult for legitimate Archicad users...?

[max_min]

Based on my experience, unless you have multiple licenses, only one BIMcloud project can be Online at a time.

When a project from BIMcloud 1 is Online, your license is being used to access that BIMcloud. Because of this, the same license cannot also be used for an Online project from BIMcloud 2 at the same time.

As a workaround, you can switch one project to Offline in the Teamwork Palette before opening or working Online in the other project.

For example, you could leave one project Online while it finishes S/R or publishing, and work Offline in the other project while you wait. Once the Online project finishes S/R or Publish, close that project or switch it Offline, then switch the other project back Online.

[MinhNguyen]

It's an unfortunate limitation, documented here:

[marcoariveross]

Thanks.
I really think it's stupid. I'm the administrator of the company's Bimcloud. I can't disconnect from Bimcloud, and managing it is complicated. The collaboration aspect is limiting if you plan to work with users from different companies.

[marcoariveross]

Thank you.

It must be the only option... cumbersome, but still insufficient. Between both companies, we easily have more than 20 licenses. I don't see the point; if we pay their prices, why limit it like this? In the end, it's all just a process; it only updates and receives changes. We also couldn't use a module from another server under these circumstances.
Completely deficient and getting worse, Graphisoft

[Lingwisyer]

There is a wish for this: https://community.graphisoft.com/t5/Wishlist/Critical-flexibility-needed-for-BYO-License-on-BIMcloud...

Really do not get why wishes got a voting window when we migrated to Khoros...

[SeaGeoff]

The previous posts should NOT be marked as ✓Solution. Acknowledging how lame and restrictive the current licensing is does not make something a "solution". A solution is when Graphisoft/Nemetschek stops being so damn hostile and lets us join a few servers at the same time. Reality is, no one is going to buy additional licenses to access projects across different domains, we're just going to suffer the workarounds and curse Graphisoft while we do it. It's a stupid, self-defeating restriction that wastes our time and makes Graphisoft look bad.

[marcoariveross]

I was having a problem with the mouse; when I clicked "Reply," it duplicated the click, and I clicked "Accept as Solution."
Is there an administrator who can remove that option from the message?
I completely agree. It's a terrible practice for Graphisoft. They should think about the customer instead of forcing subscriptions even to use MEP, and a deficient MEP service at that, without complete basic libraries... I'm annoyed, but they don't pay much attention to us in Latin America.

[Barry Kelly]

I have removed solution to both posts.

You should be able to do it yourself by clicking on the 3 dot menu top right of the post.

Barry.