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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Connection problems Bim SAAS

Tom Van Acker
Participant

Some of our team members experience a failing connection to Bim SAAS multiple times a day. They appear offline in the teamwork project and when trying to reconnect the Server address is not recognized anymore. Only after a restart of their Mac they can (temporary) reconnect. We use the latest hot fixes, Mac M3 OS 15, cloud licenses,... The helpdesk of our reseller has not been able to resolve the issue yet. Any suggestions are welcome and appreciated!

 

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