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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

"Authenticate Yourself" Error, and unable to access BIMcloud online

Brandon-W_DWa
Enthusiast

‎2025-02-03 05:22 PM

‎2025-02-03 05:22 PM
  1. All of our users are unable to access teamwork projects, because AC is asking for them to "Authenticate Yourself".
  2. However, their passwords are not working (nor mine, as the Admin).
  3. After requesting a password reset, either the reset email never shows, or it contains some suspicious content (jumbled letters and "mailed-by:" address is atypical), so we are hesitant to click any links.

What's going on?

Versions 27 or 28
2021 MacBook Pro 16", M1 Max Chip, 64gb DDR5
Browser: Google Chrome
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