2 weeks ago - last edited 2 weeks ago
Did someone else can't use teamwork edu servers since this morning?
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2 weeks ago
- last edited
2 weeks ago
by
Noemi Balogh
Dear All,
We have received several reports about BIMcloud connection error last Saturday morning (Central European Time). The development manually raised the resources behind the system, so it stopped happening. We are still investigating the root cause of the issue to be able to provide a proper solution for that and prevent it happening in the future.
If you happen to experience it again, please contact your local support representative, who can escalate the matter to Graphisoft Headquarters as soon as possible.
Sorry for the inconveniences,
Tamás Gáspár
Tamás Gáspár
Manager, Partner Technical Support, Graphisoft
2 weeks ago
Yes, my students noticed me today earlier (we are located in Budapest – I don't know where you are).
I don't see any signs of scheduled maintenance.
2 weeks ago
- last edited
2 weeks ago
by
Noemi Balogh
Dear All,
We have received several reports about BIMcloud connection error last Saturday morning (Central European Time). The development manually raised the resources behind the system, so it stopped happening. We are still investigating the root cause of the issue to be able to provide a proper solution for that and prevent it happening in the future.
If you happen to experience it again, please contact your local support representative, who can escalate the matter to Graphisoft Headquarters as soon as possible.
Sorry for the inconveniences,
Tamás Gáspár
Tamás Gáspár
Manager, Partner Technical Support, Graphisoft