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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.
SOLVED!

BIMcloud not accessible but under Network Diagnostics it says it is.

Joseph_Vigil
Contributor

Not sure what is going on, but under Teamwork it says I am working offline, but when I run diagnostics it says BIMcloud is accessible. What should I do to get back into Teamwork?


Screenshot 2024-09-09 at 10.57.55 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Joseph_Vigil
Contributor

FYI,

I got in touch with Tech Support and ultimately had to create a new user, and delete my old profile.

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2 REPLIES 2
Joseph_Vigil
Contributor

I should have added, that I can work online in AC26 just not AC27.

Solution
Joseph_Vigil
Contributor

FYI,

I got in touch with Tech Support and ultimately had to create a new user, and delete my old profile.