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License delivery maintenance is planned for Saturday, July 26, between 12:00 and 20:00 CEST. During this time, you may experience outages or limited availability across our services, including BIMcloud SaaS, License Delivery, Graphisoft ID (for customer and company management), Graphisoft Store, and BIMx Web Viewer. More details…

Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

The communication between BIMcloud Manager and BIMcloud Server has failed

Bryan Gleason
Participant

‎2025-02-05 11:53 PM - last edited on ‎2025-02-06 01:11 AM by

‎2025-02-05 11:53 PM

Hi This is the message I get.

BryanGleason_0-1738795865641.png

 

BryanGleason_1-1738795890182.png

 

Does anyone have an idea how to resolve this problem? 

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Boldizsar Vermes
Graphisoft
Graphisoft

‎2025-02-06 04:35 PM

‎2025-02-06 04:35 PM

@Bryan Gleason, this seems to be an infrastructure issue. Please contact your local Graphisoft support representative for further investigation and assistance.

Boldizsár Vermes
Senior Product Manager, BIMcloud
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