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Licensing

All about Graphisoft ID and licenses: Education, Demo, and more

Articles

License Manager Tool collects information of the license management related processes. These event logs can be used by the development for finding the reason and the solution for a possible issue. In case of unsuccessful license upload, download, update, replacement or any o...

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Affected version(s): Not version related | Severity: workaround applicable Issue Invalid software protection keys are listed in License Manager Tool, however license management (download, upload) works properly. The invalid keys are marked with red escalation marks and with ...

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Affected version(s): Not version related | Severity: workaround applicable Issue "Key content is not accessible" error message pops up while uploading or downloading a software key with License Manager Tool. This phenomenon has similarities with the Protection Key Content is...

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Affected products: License Manager Tool, ARCHICAD 22, Only on Windows | Severity: workaround applicable | ID: 254014 Issue When trying to sing in to ARCHICAD or to License Manager Tool with GRAPHISOFT ID, the pop-up window is blank: Reason The Sign-in windows of ARCHICAD and...

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Severity: workaround applicable | ID: 221334 Issue In certain cases, it is not possible to sign in to License Manager Tool. After clicking on the Sign in button in LMT, then entering credentials on the appearing Graphisoft ID login page it is not possible to log in to the pr...

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What is a Software Key? Software-Based Protection Keys - or Software Keys for short - have the same functionality as Hardware-based Protection Keys, but instead of storing software licenses on a USB stick, the licenses are stored in a software container file on your computer...

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