Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Upgrade Hardware Key on Windows 10 Server

fuzzytnth3
Booster
Is it ok to upgrade my hardware key on my Mac and then plug it into our Windows 10 Server to use with the BIMServer software?

I've tried to update the Hardware Key on the Windows Server but the License Manager software can not see it yet on my Mac the LMS works fine.
AC versions 3.41 to 25 (UKI Full 5005).
Using AC25 5005 UKI FULL
Mac OSX 10.15.7 (19G2021) Mac Pro-2013 32gbRam AMD FirePro D500 3072 MB graphics
4 REPLIES 4
Barry Kelly
Moderator
You should be able to update your key on any machine that has the license manager software.
Once updated it will be fine to use on any machine.

Maybe your Windows 10 server just needs an update for the license manager software?
I would have thought that if LM can't see the key on that machine then your BIM server software will have the same problem.
Or maybe there is a problem with the USB port?

Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
fuzzytnth3
Booster
I downloaded the latest LM software from Graphisoft restarted the server and ran the software.

All the client workstations can access the hardware key. I have another hardware key which updated fine on my Mac so I hoped I could do the server hardware key on my mac and then plug it into the server
AC versions 3.41 to 25 (UKI Full 5005).
Using AC25 5005 UKI FULL
Mac OSX 10.15.7 (19G2021) Mac Pro-2013 32gbRam AMD FirePro D500 3072 MB graphics
Barry Kelly
Moderator
The keys are cross platform compatible so there shouldn't be a problem.
I have updated a key on a Windows machine and used it on a Mac.
I have also updated network keys on a PC and used them on a windows server, but I have never used BIMServer.

I am just not sure why the license manager is not working on your server unless you are saying that after the upgrade it is working now.

Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
fuzzytnth3
Booster
That worked fine upgrading the Key on my Mac and then fitting it to the Windows Server. So thank you for that.

I've no idea why the Windows machine could not "see" the Hardware Key but the Mac didn't have any trouble at all.

Now I'm off to transfer a Project from 20 to 21

Fun fun fun
AC versions 3.41 to 25 (UKI Full 5005).
Using AC25 5005 UKI FULL
Mac OSX 10.15.7 (19G2021) Mac Pro-2013 32gbRam AMD FirePro D500 3072 MB graphics