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2024 Technology Preview Program

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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

Archicad closes after entering the license key

StanislavKhrypta
Participant

The program simply closes automatically without any bug reports.
I checked for viruses, turned off the antivirus/firewall. Reinstalled.
Nothing helped

1 ACCEPTED SOLUTION

Accepted Solutions
Solution

As far as I am aware, the 27 EDU license should run 26 and all older Archicad versions.

27 is a bit of a strange beast.

It looks like it disappears from the screen after you start it, but it does come back.

I think some have reported that the first time they run it, it can take 25 to 20 minutes to start up.

But after that is starts OK (I get a blank pause for about 30 seconds or so).

 

Maybe 26 just needs to be left for a while as well?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

View solution in original post

3 REPLIES 3
Karl Ottenstein
Moderator

I'm guessing that you have an educational (EDU) license?  (No key is entered for other types of licenses.)

 

Please give your OS, machine, etc and version of Archicad and how long ago you  received the license key from Graphisoft.  If you are on a Mac, you have to give Archicad full disk access via the Mac Settings.

 

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.7, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Thank you for your reply!
Yes, I have an EDU license, Windows 11 system, Archicad 26, which I just renewed recently, about a week ago, most likely I received a key for 27 Archicad while I worked in 26, which is no longer covered by the license.
Maybe I can somehow get the key for the older version?

Solution

As far as I am aware, the 27 EDU license should run 26 and all older Archicad versions.

27 is a bit of a strange beast.

It looks like it disappears from the screen after you start it, but it does come back.

I think some have reported that the first time they run it, it can take 25 to 20 minutes to start up.

But after that is starts OK (I get a blank pause for about 30 seconds or so).

 

Maybe 26 just needs to be left for a while as well?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11