Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

account been blocked

Jurate Butkuviene
Participant

Mine Account been blocked. How need to sort out this problem 

11 REPLIES 11

I assume you downloaded the software and applied for the license on MyAchicad website?

If so there should be a contact link there.

If not try this one and see what it gives you.

 

https://graphisoft.com/contact-us

 

If that does not work click on the 'Where to buy' link and choose your country.

 

BarryKelly_0-1707180512502.png

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Joe Logiudice
Graphisoft Moderator
Graphisoft Moderator

Hi !

We're so sorry for any trouble you might be experiencing.

We'd love to help you out as soon as possible. Would you be able to send us an email at myarchicad@graphisoft.com, using the email address you registered with on myarchicad?

This will help us get to the bottom of the issue and find a solution for you.

Thank you for your patience and understanding.

Giovanni Logiudice

Educational Community Expert, Moderator

Certified GRAPHISOFT ARCHICAD BIM Manager