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About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

invalid Serial number


I create my account, in the same day I downland archicad, right in the app, at the moment to create, it ask me to enter with my license, so I wrote my ID and serial number but it says that its invalid, What can I do? I already confirm my data at the site web and its ok, so i don't what its happening. 


Karl Ottenstein

Could you clarify if you are talking about an educational / EDU license?


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AC 27 USA and earlier   •   macOS Ventura 13.6.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

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