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Graphisoft Learn survey
Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

invalid Serial number

Norapimentle
Newcomer

‎2023-08-30 08:28 PM - last edited on ‎2023-08-30 11:50 PM by

I create my account, in the same day I downland archicad, right in the app, at the moment to create, it ask me to enter with my license, so I wrote my ID and serial number but it says that its invalid, What can I do? I already confirm my data at the site web and its ok, so i don't what its happening. 

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Karl Ottenstein
Moderator

‎2023-08-30 11:49 PM

Could you clarify if you are talking about an educational / EDU license?

 

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
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