FAQ - Design Intelligence Platform Beta

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The Design Intelligence Platform is a next-generation, cloud-native platform for data-informed, iterative design that extends collaboration beyond architects to other early-stage stakeholders, including engineers, developers, and urban planners. By integrating sustainability assessments and feasibility analyses into shared digital workspaces, this platform will serve as a bridge between early ideation and detailed BIM workflows.

What is the purpose of the Design Intelligence Platform Beta Program?

The validation process allows us to gather valuable feedback from our Archicad users. We deeply appreciate this feedback, which plays an essential role in refining the features of our upcoming product.

By engaging with our users and understanding their experiences and suggestions, we can ensure that the new version aligns more closely with their needs and expectations.

Key dates and milestones

Please note that these dates are subject to change, and we’ll update this information accordingly.

• Beta webinar > July 22, 2026
• Beta update > August 8, 2026
• Beta ends and license expires > October 28, 2026

Sign in

Signing in to the Design Intelligence Platform requires GSID authentication. After signing in, you must confirm your acceptance of the Beta Program Agreement.

In case of any problems with your sign-in, please use the following link: https://aurora-uat.graphisoft.com/logout.This will sign you out and take you to the Graphisoft landing page. After this, try signing in again using the original link: https://aurora-uat.graphisoft.com/en/.

How to Report a Bug from Design Intelligence Platform

To open the reporting page, click the Home icon on the upper middle panel of the webpage, then click “Report an issue…”.

Report an issue from Design Intelligence Platform

The newly opened form includes a link to a document outlining the information to include in a bug report. This is helpful for processing the tickets efficiently.

How to Report a Bug

We encourage you to report all your feedback. Thank you for your participation!

Platform compatibility

The application is browser-based; there is no need to install anything on your computer.

Review the chart below to see which platforms and browsers are supported.

✓ Supported and tested – The application is fully supported and tested with this technology.

? Allowed, but not tested – The application works with this technology, but is not tested. We enable users to use this technology, but can’t guarantee that it works properly.

✕ Not supported – The application is intentionally disabled with this technology.

Platform	Operating systems	Browsers	Input devices
Desktop	✓ Windows ✓ macOS ✕ Linux ✕ Others	✓ Chrome ✓ Safari ✓ Edge ? Firefox ✕ Others	✓ Keys / Mouse ✓ Keys / Magic mouse ✓ Keys / Touchpad ✓ Keys / Trackpad ? Keys / Touchscreen
Tablet	? iPadOS ✕ Android ✕ Windows ✕ Others	? Chrome ? Safari ✕ Edge ✕ Android browser ✕ Others	? Touch ? Touch / Pen, Pencil ? Keys / Mouse ? Keys / Touchscreen
Mobile	? iOS ? Android ✕ Others	? Chrome ? Safari ✕ Others	? Touch

Archicad compatibility

The Design Intelligence Platform connects to Archicad via the “Design Intelligence Platform–Archicad Connection Add-on”.

During the Beta program, the Archicad Connection Add-on can be used with Archicad versions 29 and 30.

After each automatic update of Design Intelligence Platform, you must manually update the Archicad Connection Add-on.

Learn more about the add-on on the Downloads page.

Confidentiality

Accepting the Beta agreement comes with confidentiality obligations:

• Beta software, documentation, and communication may include non‑public information about future products and capabilities. Please do not share such content with non-beta participants.
• Beta content (e.g., screenshots, videos, feature descriptions, documentation) should not be shared outside your organization unless Graphisoft explicitly authorizes it.
• These obligations remain in force until the product is publicly released.

Data Collection during Beta

As part of the Beta program, Graphisoft may collect:

• Diagnostic data and logs derived from usage of the Beta products
• Feedback you provide from Beta usage

This information is used to:

• Improve the software
• Manage the Beta Program
• Ensure security and operate gamification/reward mechanisms

Any personal data is handled in accordance with applicable data protection laws and Graphisoft’s privacy policies.

Graphisoft will seek consent before using personal data for marketing or public recognition (e.g., naming top contributors).

For details, please check our Beta Agreement.

Cloud services

Design Intelligence Platform uses Google Cloud Platform (GCP) services. Further information can be found here.

Currently, Design Intelligence Platform uses data centers on five different continents. The user always opens their project hub at the data center closest to their location, where their projects are stored. Available data centers:

1. Europe
2. East Asia (Japan)
3. Australia
4. North America
5. South America

Used Services

The Design Intelligence Platform connects to the following services:

• Cityweft — The geospatial data layer for the built environment – Terrain, contextual data and vegetation elements

• C.Scale – Data-Driven Whole Life Decarbonization – Whole Life Carbon Analysis

• Ladybug Tools – Sun Hours and Shadow Study

• AI Solutions – Graphisoft AI Visualizer. Terms of use can be found here.

Troubleshooting

Didn’t find an answer? Send an email to [email protected].