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BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

BIMcloud Connection

viragsollei
Participant

Hi!

Im trying to use teamwork in AC27. We also have a AC28 BIM Server running, and we can use the 28 server without any issues, however when trying to log into a teamwork file shared in on the BIM Server in 27 it cannot connect. Have anyone encountered anything similar,or knows how to solve it? The it guy from GS cannot be reaced and the sales person isnt the biggest help either. Ive got some pretty important files shared on there, so anything would help.

1 REPLY 1
Lingwisyer
Guru

Does not sound like this has anything to do with BIMx...

 

Was the 27 server setup after the 28 one? Cannot connect as is you cannot see the BIM Server or that the user cannot login? Are these hosted on the same computer? I assume you have checked the user list on the server to ensure that the login details are consistent? Have you checked for any port conflicts? The server takes two ports even though you only define one during setup, one for the manager, one for the server itself. I did not realise this the first time I setup second server and bricked the connections to the first server...

 

Ling.

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