2024-01-25 03:53 PM - last edited on 2024-01-26 08:04 AM by Noemi Balogh
Had a client mention to me that while looking at the BIMX file on the VR cardboard glasses was indeed unique...he stated it was a bit..."fuzzy".
So to those that are forward thinkers and have implemented VR into their client presentations...how do you make the other VR, better quality glasses work? How can we get a 'not so fuzzy' look at the bimx vr file?
2024-01-31 01:19 PM - edited 2024-01-31 01:35 PM
Hi @robertorobert,
Thank you for making the time to post this!
Did they calibrate the smartphone to the headset with the QR code? It's also possible that a complex model doesn't perform well on a low-mid-range device. If you'd like to investigate the issue further, please send us Feedback from the app on the device in question (you can find it in the three dots menu in the top right corner).
Also, at the moment, we support only Google Cardboard. However, we understand the importance of expanding our compatibility options, and appreciate you sharing the need for this! I've taken note of your post and added it to our database as a feature request. We will consider implementing this in the future.
Kind regards,
Oleksandra Vakariuk
Technical Support Engineer