VBE loading problem

[Tom Krowka]

When ltrying to export a 3D model into VBE, it says no valid license found for this computer. Wrong! Have a valid license and AC is open, which would not happen without a key.

Have a hardware dongle I have been using since V8. Could that be the problem?

[Karl Ottenstein]

VBE requires a separate license on your keyplug than the license for ArchiCAD.

It sounds like you do not have a VBE license. Or it may be, like one of my clients, that the keyplug update site was not authorized by your reseller to install the license.

Go to https://upgrade.graphisoft.com and check your key's contents. If it does not show a VBE license, but you purchased one (individually or as a bundle), the update screen should give you the steps to add the license to your keyplug. If not, contact your reseller.

Cheers,
Karl

[Tom Krowka]

Had to update the WIBU key manually for some reason.

Have another question re: height of camera. I have an 8' thick mesh on the project. Camera ht. only goes up to approx. 7 feet; can't get on top of the mesh to get into the bldg. Stupid rookie question probably, but how can I set the height of the camera to measure from the story 1 level rather than the lowest point of objects in the VBE model. (At least that what it seems like it is doing)

Thanks.

[Karl Ottenstein]

WIBU (or CodeMeter) keys have to be run through the update process once per license... So, if you had AC, MEP and VBE licenses, you would repeat the upgrade page business until all were installed. (Noting for anyone finding this discussion, since you're already good to go now, Tom.)

It sounds like you are in Fly mode, Tom. Press escape to see all of the navigation commands. Move upwards with the Y key until you are above your mesh, then press the F key to exit Fly mode. The camera will "drop" onto the surface below and at that point, walking will follow contours, go up stairs, and be blocked if attempting to walk through walls.

When in walk mode, the camera height is as specified in the Settings panel. Can change it there.

Cheers,
Karl